General Team Wikis Info

General Team Wikis Info (all teams access)

• How to help with the Freecycle Wiki
• Setting up your Freecycle.org email account
• GOA Members by Location
• Mentor Mod Directory
• Training module and How to use the Mod Tools
• Recruiting new local moderators
• Do's and don't for team members
• Group Naming Conventions
• Explanation of the point-centered group concept

Roles of other teams

One of the basic rules which GOAs enforce is that moderators can only actively moderate in one group.

The following policy guidelines are intended to clarify how this rule applies to members of TFN teams, and what to do if you find a team member on one of the groups.

IMOD

IMOD team members may be on local groups using @freecycle.org addresses only. IMODs may only do so in their official capacity, and should leave groups in a timely manner. They may not rejoin with a personal address to help groups after IMOD has promoted them, and they may not stay on groups if they are no longer a member of the IMOD team. Interimmod Team Leaders are the only team that can remove moderators from lists along with the GOA request to do so. Deron, the GOA Team Leader, the Outreach Coordinator and the Hub Coordinator may also remove moderators and will let Interimmod know.

MENTOR MOD

MM team members may be on local groups using @freecycle.org addresses only. Mentors may only join groups in their official capacity, and should leave groups in a timely manner. If a group has extended need for a mentor, we should evaluate whether it would be better served by IMOD. They may not join or rejoin using a personal address after leaving as an official Mentor, and may not stay on groups if they are no longer a member of the Mentor Mods team. GOAs should ensure they note the reason for a Mentor Mod being on a group in Group Admin.

GOAs

GOAs should not be on any local groups (MyF or YG) except when a group is turned over to them by IMOD watch. They may only be on these groups using the GOA official @freecycle.org email address only and not a personal address. In this capacity, they may approve messages (often because it was flagged with a hot word), respond to emails, and remove spam.

INFO team

There are several members of the Info Team.

infocoordinator@freecycle.org has a wide variety of responsibilities, including helping to co-ordinate spam/scam complaints and technical inquiries from moderators and members.The person in this role is the 'official mouthpiece' of Freecycle on the FIOD discussion group and provides regular (weekly) reports to members.

SiteModHelp@freecycle.org helps troubleshoot technical problems on groups. Where a volunteer needs to enter a group to troubleshoot an issue in this capacity, permission is sought from the state/regional GOA first.

help@freecycle.org assists members with their inquiries and forwards emails to the regional/state GOA. This volunteer is not expected to need to join any local groups.

NGA Team

NGAs are responsible for new applications for groups and will work with GOA to establish whether a new group is required and to set up the group. They use NGA1@freecycle.org, NGA2@freecycle.org, etc to email potential mods and other team members. NGAs use their personal IDs in GA like the GOAs do. Once the group is fully established and a local moderator or member of the IMOD team are on the group, this volunteer should leave the group.

Programmers

Programmers--Steev Hise manages the site and has other help. Sometimes they join local groups to troubleshoot technical problems. It is unusual for them to be on a group for longer than 24 hours.

WHAT TO DO:

If a GOA team member comes across a TFN team member on one of the groups in that GOA’s region / with whom they are working, they may notify goa@freecycle.org. To be included is the link to the group, as well as the Group Admin link. The appropriate Team Lead will resolve any situation.