Team Wikis:Roles of Freecycle.org teams
Your own Freecycle.org group: Basically don't do anything for your group that a normal mod wouldn't be able to do
IMOD
IMOD team members may be on local groups using @freecycle.org addresses only. IMODs may only do so in their official capacity, and should leave groups in a timely manner. They may not rejoin with a personal address to help groups after IMOD has promoted them, and they may not stay on groups if they are no longer a member of the IMOD team. Interimmod Team Leaders are the only team that can remove moderators from lists along with the GOA request to do so. Deron, the GOA Team Leader, the Outreach Coordinator and the Hub Coordinator may also remove moderators and will let Interimmod know.
The main task of the IMOD team is to recruit and train local moderators to take over. Sometimes this goes very quickly and other times it takes a few months. IMods give new local moderators training in the basic guidelines, educate them to use the Mod Manual, explain how the GOA can help them and encourage them to join the mod squads. IMods have a yahoo group set up for discussion among the IMOD Team members, sort of like a very mini-modsquad. IMODs are required to be part of this list to stay up to date. The team members are all moderators on their own groups. Each is assigned several groups to assist. The Interim Mod ID is lead mod on each group and the IMOD team member has the necessary privileges to train the new moderators.
MENTOR MOD
MM team members may be on local groups using @freecycle.org addresses only. Mentors may only join groups in their official capacity, and should leave groups in a timely manner. If a group has extended need for a mentor, GOA shall evaluate whether it would be better served by IMOD. They may not join or rejoin using a personal address after leaving as an official Mentor, and may not stay on groups if they are no longer a member of the Mentor Mods team. GOAs should ensure they note the reason for a Mentor Mod being on a group in Group Admin.
Freecycle Mentors join the group and teach the owner or moderators about using MyFreecycle and/or Yahoo groups. They also teach them about Freecycle including the many resources available to them. Many times they walk them through how to do things. Mentors are the moderator’s ally. Situations where Mentor Mods are asked to join a group: New groups Help recruiting and training new moderators Groups struggling with problems Coverage for temporary leave Group owner wishes to resign, but doesn't need to leave immediately and can help with recruiting new mods If group owner must leave immediately, refer to IMOD team [1] Who can refer a group to the Mentor Mods and how is a referral made[edit]
The owner or mod can ask for a mentor for themselves The owner can ask the GOA to refer them to the Mentor Mod Team On new groups the NGA can ask for a mentor
All referrals are made directly to the Mentor Mod Team via email at: mentormod@freecycle.org
Mentor Mods join with limited mod privileges, if additional privileges are needed the GOA must specify this in the email.
Who updates the database for a group that has a MM involved?[edit]
The GOA updates Group Admin nd Mentors update their own database: when they request a Mentor Mod when they receive an email that a MM has joined or left a group
MM’s do not have access to Group Admin, the Freecycle database – only the one on the MM group.
How often do the MMs or the MM team leader liaise with the GOA about the MM involvement with a group?[edit]
When a GOA sends a request then it is posted to the MM board for one of them to accept it. Then when one does, they write to the group owner announcing themselves and cc’ing the referrer. Unless the GOA requests updates a MM will only CC the GOA when joining and leaving a group or if there are any problems.
GOA
GOAs should not be on any local groups (MyF or YG) except when it is a Watch Group (i.e. is turned over to them by IMOD watch, GOA TL, Outreach Coordinator, HUB Coordinator, or Deron) or it is a group with a newly trained LM. They may only be on these groups using the GOA official @freecycle.org email address only and not a personal address. In this capacity, they may approve messages (often because it was flagged with a hot word), respond to emails, and remove spam.
INFO team
There are several members of the Info Team.
infocoordinator@freecycle.org has a wide variety of responsibilities, including helping to co-ordinate spam/scam complaints and technical inquiries from moderators and members.The person in this role is the 'official mouthpiece' of Freecycle on the FIOD discussion group and provides regular (weekly) reports to members.
SiteModHelp@freecycle.org helps troubleshoot technical problems on groups. Where a volunteer needs to enter a group to troubleshoot an issue in this capacity, permission is sought from the state/regional GOA first.
help@freecycle.org assists members with their inquiries and forwards emails to the regional/state GOA. This volunteer is not expected to need to join any local groups.
NGA Team
NGAs are responsible for new applications for groups and will work with GOA to establish whether a new group is required and to set up the group. They use NGA1@freecycle.org, NGA2@freecycle.org, etc to email potential mods and other team members. NGAs use their personal IDs in GA like the GOAs do. Once the group is fully established and a local moderator or member of the IMOD team are on the group, this volunteer should leave the group.
NGA Team [edit]
New groups Splits Boundaries Name Changes
MRA Team
Modsquads
Programmers
Programmers--Steev manages the site, and sometimes joina local groups to troubleshoot technical problems. It is unusual for them to be on a group for longer than 24 hours.
