Revision as of 00:06, 3 December 2010

The Moderators Manual is a "rulebook" available to all owners, lead moderators, and moderators of official Freecycle groups.

Getting Help

• GOA contacts-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance.
• Modsquad listings-Join a local or national Modsquad to get in touch with other moderators. Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
• General contacts-Email listing of all necessary Freecycle contacts
• Volunteers-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.

Moderator Resources

• Moderator Resources
• Moderating Freecycle
• Acronyms/Glossary
• Instructional Video
• Screen-Shots
• Organizational Chart
• About the Staff

Guidelines and Policies

• Guidelines and Policies
• Cafe Guidelines
• Copyright and Trademark Policy
• Promotional Items
• Do's & Don'ts
• Moderator Oath
• Stepping Down

Required Files

• Safety Notice
• Farewell
• Rules & Etiquette Guidelines

Optional Files

• Bouncing
  
• Crossposting
  
• Description of items
  
• Personal information
  
• Sob stories
  
• Too hot? Be nice!
  

Sample Notices

• Accuracy in description of items offered
  
• Animals and landfills
  
• Christmas Shopping!
  
• Coupons, Tickets, et al
  
• Craft and Hobby
  
• Group Challenges
  
• Crossposting
  
• Distribution of Software, CDs, DVDs, et al
  
• Holiday Requests
  
• How Messages Are Moderated
  
• Ideas to generate OFFER postings
  
• New Group Announcements
  
• No shows
  
• Not getting what you Wanted?
  
• Phone Numbers and Addresses
  
• Purple Octopus
  
• Promote Your Group Challenge!
  
• Reduce, Reuse and Recycle
  
• Reseller Guidelines
  
• Seasonal Notices
  
• To Post or Not to Post... That is the Question
  
• Traveling Treasure Box
  
• Using Received vs. Taken in Subject Lines
  
• When Members Solicit Sales in Response to a WANTED Post
  

Sample Responses

• Bouncing Members
  
• Breeder Pets Not Allowed
  
• Curbside Posts/Garage Sales
  
• Inappropriate User ID
  
• Landfill Test
  
• Location Missing From Subject Line
  
• Location Missing From Subject Line (A friendly reminder)
  
• Message Formats
  
• Pets As Holiday And/Or Seasonal Gifts
  
• Sales/Services
  
• Too Many Wanted Posts
  
• Why can't we trade, swap, or borrow?
  
• Wild cat posts