Difference between revisions of "Moderator Manual:Main Page"

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'''The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators'''
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<languages /><translate>
  
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= Moving a Local Group to Freecycle.org from Yahoo Groups =
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<br>
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'''The Moderator Manual has moved here: https://www.freecycle.org/pages/ModManual/ModResources'''</big><br><br>
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This is a [[MFModFAQ:Main Page|Guide]] for moving a Local Group to Freecycle.org from Yahoo Groups which hopefully answers questions for those Moderators whose local group is currently on Yahoo!Groups, and are considering or in the process of, moving their group on site directly. See also the [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]] once you've decided you are ready.
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New to moderating? Need a refresher? Check out our [https://www.freecycle.org/pages/newmodorientation New Moderator Orientation page]
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= Getting Immediate Help = <!--T:2-->
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*[https://www.freecycle.org/pages/ModManual/GOAs GOA contacts]-There is a Group Outreach and Assistance volunteer for each state/province/region.  Moderators can contact the appropriate volunteer for assistance.
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*[https://www.freecycle.org/pages/ModManual/FLC Moderator Discussion Groups]-Join an international discussion group to get in touch with other moderators.  Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
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*[https://www.freecycle.org/pages/volunteer Volunteer]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.
  
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= Required Guidelines & Policies=
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= Required Guidelines & Policies= <!--T:5-->
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* [[Required Group Guidelines| Required Group Guidelines]]
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* [https://www.freecycle.org/pages/guidelines#Freecycle%20Guidelines Guidelines and Disclaimer]
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* [[Moderator_Manual:Mod_cafe | Cafe Guidelines]]
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* [https://www.freecycle.org/pages/ModManual/SocialMedia Social Media Guidelines]
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* [[Moderator_Manual:Mod_trademark | Copyright and Trademark Policy]]
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* [https://www.freecycle.org/pages/guidelines#Trademark%20Guidelines Copyright and Trademark Policy]
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* [[Moderator_Manual:Mod_dos | Do's & Don'ts]]
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* [https://www.freecycle.org/pages/ModManual/Dos Do's & Don'ts]
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* [[Moderator_Manual:Mod_oath | Moderator Oath]]
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* [https://www.freecycle.org/pages/ModManual/Promoting Promoting and Building Your Town Group]
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* [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]]
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* [https://www.freecycle.org/pages/tos Freecycle's Terms of Service]
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* [[Promotional_Flyers_and_Brochures | Promotional Flyers and Brochures]]
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* [https://www.freecycle.org/pages/Privacy Privacy Policy]
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* [http://www.freecycle.org/tos Freecycle's Terms of Service]
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* [https://www.freecycle.org/pages/ModManual/Welcome Welcome file with Group Guidelines & Disclaimer]
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* [http://www.freecycle.org/about/privacy Privacy Policy]
 
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* [[Moderator_Manual:Files disclaimer|REQUIRED FILES - Disclaimer]]
 
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* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
 
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* [[Moderator_Manual:Files etiquette|REQUIRED FILES - Required Group Guidelines]]
 
  
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= Moderator Resources  =
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= [https://www.freecycle.org/pages/ModManual/ModResources Moderator Resources] = <!--T:6-->
  
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*[[Moderator Resources|Moderator Resources]]
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= For More Information =
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*[[Moderator_Manual:Moderating|Moderating Freecycle]]
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*[https://www.freecycle.org/pages/ModManual/CommonIssues Common Issues Encountered by Moderators]
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*[[Moderator_Manual:Cafe Groups|Moderating a Cafe Group]]
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*[https://www.freecycle.org/pages/glossary Acronyms/Glossary]  
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*[[Glossary|Acronyms/Glossary]]  
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*[https://www.freecycle.org/pages/OrgChart Organizational Chart]
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*[http://www.freecycle.org/about/video Instructional Video] 
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*[https://www.freecycle.org/pages/ModManual/Pets Pets]
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*[[Moderator_Manual:Mod orgchart|Organizational Chart]]
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*[https://www.freecycle.org/pages/ModManual/Spam Scams and spam]
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*[[Pet_Moderator_Handbook|Pet Moderator Handbook]]
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*[https://www.freecycle.org/pages/About#Leadership About the Leadership]
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*[[Spammers|What is a "Spammer"?]]
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*[https://www.freecycle.org/pages/ModManual/Recruiting Recruiting Co Mods or Stepping Down]
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*[[Staff|About the Staff]]
 
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*[[Moderator_Manual:Stepping_Down|Stepping Down]]
 
 
*[[Moderator_Manual:Data_Retention|Data retention]]
 
*[[Moderator_Manual:Data_Retention|Data retention]]
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*[[Freecycle and Facebook]]
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*[https://www.freecycle.org/pages/ModManual/SocialMedia Freecycle and Facebook]
  
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<!-- do not remove the following tag - it protects the section from public viewing --><loggedin>
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</small></small>
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=Files=
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</translate>
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'''In addition to the three required files noted below, we've included a number of optional files for your potential use.'''<BR>
 
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* [[Moderator_Manual:Files disclaimer|REQUIRED FILES - Disclaimer]]
 
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* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
 
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* [[Moderator_Manual:Files etiquette|REQUIRED FILES - Required Group Guidelines]]
 
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* [[Moderator_Manual:Files bouncing|FILES - Bouncing Members]]
 
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* [[Moderator_Manual:Files crossposting|FILES - Crossposting]]
 
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* [[Moderator_Manual:Files curbsidebox|FILES - Curbsidebox]]
 
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* [[Moderator_Manual:Files delivery|FILES - Delivery]]
 
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* [[Moderator_Manual:Files denied|FILES - Denied]]
 
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* [[Moderator_Manual:Files flyers 02|FILES - Flyers Large]]
 
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* [[Moderator_Manual:Files flyers 03|FILES - Flyers Quarter Page Green]]
 
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* [[Moderator_Manual:Files flyers 01|FILES - Flyers 5x2 Generic]]
 
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* [[Moderator_Manual:Files flyers 04|FILES - Flyers 5x2 City Specific]]
 
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* [[Moderator_Manual:Files ideasoffer|FILES - Ideas OFFER]]
 
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* [[Moderator_Manual:Files organizing|FILES - Organizing]]
 
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* [[Moderator_Manual:Files pending|FILES - Pending]]
 
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* [[Moderator_Manual:Files pets|FILES - Pets]]
 
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* [[Moderator_Manual:Files placing|FILES - Placing]]
 
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* [[Moderator_Manual:Files welcome|FILES - Welcome]]
 
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* [[Moderator_Manual:Description_Of_Items|FILES - Description of items]]
 
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* [[Moderator_Manual:Sob_Stories|FILES - Sob stories]]
 
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* [[Moderator_Manual:Too_Hot|FILES - Too hot?  Be nice!]]
 
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=Sample ADMINS/Notices=
 
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*[[Moderator_Manual:notices_description|Accuracy in description of items offered]]<BR>
 
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*[[Moderator_Manual:notices_landfills|Animals and landfills]]<BR>
 
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*[[Christmas Shopping!]]<BR>
 
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*[[Freecycle and Tickets, Coupons, etc|Coupons, Tickets, etc]]<BR>
 
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*[[Challenge - Craft and Hobby|Craft and Hobby]]<BR>
 
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*[[Moderator_Manual:Challenges|Group Challenges]] <BR>
 
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*[[Moderator_Manual:notices_crossposting|Crossposting]]<BR>
 
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*[[Distribution of Software, CDs, DVDs, et al]]<BR>
 
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*[[Holiday Requests]]<BR>
 
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*[[How Messages Are Moderated]]<BR>
 
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*[[Ideas to generate OFFER postings]]<BR>
 
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*[[New Group Announcements]]<BR>
 
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*[[No shows]]<BR>
 
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*[[Not getting what you Wanted?]]<BR>
 
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*[[Phone Numbers and Addresses]]<BR>
 
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*[[Purple Octopus]]<BR>
 
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*[[Moderator_Manual:Notices_promote|Promote Your Group Challenge!]]<BR>
 
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*[[Reduce, Reuse and Recycle]]<BR>
 
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*[[Reseller Guidelines]]<BR>
 
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*[[Seasonal Notices]]<BR>
 
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*[[To Post or Not to Post... That is the Question]]<BR>
 
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*[[Traveling Treasure Box]]<BR>
 
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*[[Unsubscribe or Farewell]]<BR>
 
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*[[Using Received vs. Taken in Subject Lines]]<BR>
 
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*[[When Members Solicit Sales in Response to a WANTED Post]]<BR>
 
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=Sample Responses=
 
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*[[Moderator_Manual:responses_bouncing|Bouncing Members]]<BR>
 
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*[[Moderator_Manual:responses_breeding|Breeder Pets Not Allowed]]<BR>
 
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*[[Moderator_Manual:responses_curbside|Curbside Posts/Garage Sales]]<BR>
 
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*[[Moderator_Manual:responses_userid|Inappropriate User ID]]<BR>
 
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*[[Moderator_Manual:responses_fcmission|Landfill Test]]<BR>
 
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*[[Moderator_Manual:responses_location|Location Missing From Subject Line]]<BR>
 
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*[[Moderator_Manual:responses_subjectline|Location Missing From Subject Line (A friendly reminder)]]<BR>
 
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*[[Moderator_Manual:responses_format|Message Formats]]<BR>
 
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*[[Moderator_Manual:responses_petgifts|Pets As Holiday And/Or Seasonal Gifts]]<BR>
 
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*[[Moderator_Manual:responses_services|Sales/Services]]<BR>
 
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*[[Moderator_Manual:responses_wanted|Too Many Wanted Posts]]<BR>
 
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*[[Moderator_Manual:responses_notrade|Why can't we trade, swap, or borrow?]]<BR>
 
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*[[Moderator_Manual:responses_wildcat|Wildcat posts]]<BR>
 
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<!-- do not remove the following tag - it protects the section from public viewing --></loggedin>
 

Latest revision as of 16:32, 15 June 2021

Other languages:
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The Moderator Manual has moved here: https://www.freecycle.org/pages/ModManual/ModResources</big>

New to moderating? Need a refresher? Check out our New Moderator Orientation page

Getting Immediate Help

  • GOA contacts-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance.
  • Moderator Discussion Groups-Join an international discussion group to get in touch with other moderators. Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
  • Volunteer-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.

Required Guidelines & Policies

Moderator Resources

For More Information

</small></small>

Retrieved from "https://wiki.freecycle.org/index.php?title=Moderator_Manual:Main_Page&oldid=26238"