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| − | '''The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators.'''
| + | <languages /><translate> |
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| − | = Getting Immediate Help = | + | <br> |
| | + | '''The Moderator Manual has moved here: https://www.freecycle.org/pages/ModManual/ModResources'''</big><br><br> |
| | + | New to moderating? Need a refresher? Check out our [https://www.freecycle.org/pages/newmodorientation New Moderator Orientation page] |
| | + | = Getting Immediate Help = <!--T:2--> |
| | + | *[https://www.freecycle.org/pages/ModManual/GOAs GOA contacts]-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance. |
| | + | *[https://www.freecycle.org/pages/ModManual/FLC Moderator Discussion Groups]-Join an international discussion group to get in touch with other moderators. Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome. |
| | + | *[https://www.freecycle.org/pages/volunteer Volunteer]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help. |
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| − | *[[Moderator_Manual:How_to_Contact_Your_GOA|GOA contacts]]-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance. | + | = Required Guidelines & Policies= <!--T:5--> |
| − | *[[Moderator_Manual:Contact_Modsquad|Moderator Discussion Groups / Modsquad Listings]]-Join a local or national Modsquad to get in touch with other moderators. Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome. | + | * [https://www.freecycle.org/pages/guidelines#Freecycle%20Guidelines Guidelines and Disclaimer] |
| − | *[[Moderator_Manual:Contact_mod|Other Contacts]]-List of all other necessary moderator contacts | + | * [https://www.freecycle.org/pages/ModManual/SocialMedia Social Media Guidelines] |
| − | *[[Moderator_Manual:Other_Groups|Other Groups]]-List of all other potential leadership groups of interest | + | * [https://www.freecycle.org/pages/guidelines#Trademark%20Guidelines Copyright and Trademark Policy] |
| − | *[[Volunteering|Volunteering]]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help. | + | * [https://www.freecycle.org/pages/ModManual/Dos Do's & Don'ts] |
| | + | * [https://www.freecycle.org/pages/ModManual/Promoting Promoting and Building Your Town Group] |
| | + | * [https://www.freecycle.org/pages/tos Freecycle's Terms of Service] |
| | + | * [https://www.freecycle.org/pages/Privacy Privacy Policy] |
| | + | * [https://www.freecycle.org/pages/ModManual/Welcome Welcome file with Group Guidelines & Disclaimer] |
| | | | |
| − | = Moving a Local Group to Freecycle.org from Yahoo Groups = | + | = [https://www.freecycle.org/pages/ModManual/ModResources Moderator Resources] = <!--T:6--> |
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| − | This is a [[MFModFAQ:Main Page|Guide]] for moving a Local Group to Freecycle.org from Yahoo Groups which hopefully answers questions for those Moderators whose local group is currently on Yahoo!Groups, and are considering or in the process of, moving their group on site directly. See also the [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]] once you've decided you are ready.
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| − | = Required Guidelines & Policies= | + | = For More Information = |
| − | * [[Required Group Guidelines| Required Group Guidelines]] | + | *[https://www.freecycle.org/pages/ModManual/CommonIssues Common Issues Encountered by Moderators] |
| − | * [[Moderator_Manual:Mod_cafe | Cafe Guidelines]]
| + | *[https://www.freecycle.org/pages/glossary Acronyms/Glossary] |
| − | * [[Moderator_Manual:Mod_trademark | Copyright and Trademark Policy]]
| + | *[https://www.freecycle.org/pages/OrgChart Organizational Chart] |
| − | * [[Moderator_Manual:Mod_dos | Do's & Don'ts]]
| + | *[https://www.freecycle.org/pages/ModManual/Pets Pets] |
| − | * [[Moderator_Manual:Mod_oath | Moderator Oath]]
| + | *[https://www.freecycle.org/pages/ModManual/Spam Scams and spam] |
| − | * [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]]
| + | *[https://www.freecycle.org/pages/About#Leadership About the Leadership] |
| − | * [[Promotional_Flyers_and_Brochures | Promotional Flyers and Brochures]]
| + | *[https://www.freecycle.org/pages/ModManual/Recruiting Recruiting Co Mods or Stepping Down] |
| − | * [http://www.freecycle.org/tos Freecycle's Terms of Service]
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| − | * [http://www.freecycle.org/about/privacy Privacy Policy] | |
| − | * [[Moderator_Manual:Files disclaimer|REQUIRED FILES - Disclaimer]]
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| − | * [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
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| − | * [[Moderator_Manual:Files etiquette|REQUIRED FILES - Required Group Guidelines]]
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| − | | |
| − | = Moderator Resources =
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| − | | |
| − | *[[Moderator Resources|Moderator Resources]]
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| − | *[[Moderator_Manual:Moderating|Moderating Freecycle]]
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| − | *[[Moderator_Manual:Cafe Groups|Moderating a Cafe Group]]
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| − | *[[Glossary|Acronyms/Glossary]]
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| − | *[http://www.freecycle.org/about/video Instructional Video] | |
| − | *[[Moderator_Manual:Mod orgchart|Organizational Chart]]
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| − | *[[Pet_Moderator_Handbook|Pet Moderator Handbook]] | |
| − | *[[Spammers|What is a "Spammer"?]] | |
| − | *[[Staff|About the Staff]] | |
| − | *[[Moderator_Manual:Stepping_Down|Stepping Down]] | |
| | *[[Moderator_Manual:Data_Retention|Data retention]] | | *[[Moderator_Manual:Data_Retention|Data retention]] |
| − | *[[Freecycle and Facebook]] | + | *[https://www.freecycle.org/pages/ModManual/SocialMedia Freecycle and Facebook] |
| − | | |
| − | =Files=
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| − | '''In addition to the three required files noted below, we've included a number of optional files for your potential use.'''<BR>
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| − | | |
| − | * [[Moderator_Manual:Files disclaimer|REQUIRED FILES - Disclaimer]]
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| − | * [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
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| − | * [[Moderator_Manual:Files etiquette|REQUIRED FILES - Etiquette]]
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| − | * [[Moderator_Manual:Files bouncing|FILES - Bouncing Members]]
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| − | * [[Moderator_Manual:Files crossposting|FILES - Crossposting]]
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| − | * [[Moderator_Manual:Files curbsidebox|FILES - Curbsidebox]]
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| − | * [[Moderator_Manual:Files delivery|FILES - Delivery]]
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| − | * [[Moderator_Manual:Files denied|FILES - Denied]]
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| − | * [[Moderator_Manual:Files flyers 02|FILES - Flyers Large]]
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| − | * [[Moderator_Manual:Files flyers 03|FILES - Flyers Quarter Page Green]]
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| − | * [[Moderator_Manual:Files flyers 01|FILES - Flyers 5x2 Generic]]
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| − | * [[Moderator_Manual:Files flyers 04|FILES - Flyers 5x2 City Specific]]
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| − | * [[Moderator_Manual:Files ideasoffer|FILES - Ideas OFFER]]
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| − | * [[Moderator_Manual:Files organizing|FILES - Organizing]]
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| − | * [[Moderator_Manual:Files pending|FILES - Pending]]
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| − | * [[Moderator_Manual:Files pets|FILES - Pets]]
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| − | * [[Moderator_Manual:Files placing|FILES - Placing]]
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| − | * [[Moderator_Manual:Files welcome|FILES - Welcome]]
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| − | * [[Moderator_Manual:Description_Of_Items|FILES - Description of items]]
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| − | * [[Moderator_Manual:Sob_Stories|FILES - Sob stories]]
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| − | * [[Moderator_Manual:Too_Hot|FILES - Too hot? Be nice!]]
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| − | | |
| − | =Sample ADMINS/Notices=
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| − | *[[Moderator_Manual:notices_description|Accuracy in description of items offered]]<BR>
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| − | *[[Moderator_Manual:notices_landfills|Animals and landfills]]<BR>
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| − | *[[Christmas Shopping!]]<BR>
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| − | *[[Freecycle and Tickets, Coupons, etc|Coupons, Tickets, etc]]<BR>
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| − | *[[Challenge - Craft and Hobby|Craft and Hobby]]<BR>
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| − | *[[Moderator_Manual:Challenges|Group Challenges]] <BR>
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| − | *[[Moderator_Manual:notices_crossposting|Crossposting]]<BR>
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| − | *[[Distribution of Software, CDs, DVDs, et al]]<BR>
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| − | *[[Holiday Requests]]<BR>
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| − | *[[How Messages Are Moderated]]<BR>
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| − | *[[Ideas to generate OFFER postings]]<BR>
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| − | *[[New Group Announcements]]<BR>
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| − | *[[No shows]]<BR>
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| − | *[[Not getting what you Wanted?]]<BR>
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| − | *[[Phone Numbers and Addresses]]<BR>
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| − | *[[Purple Octopus]]<BR>
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| − | *[[Moderator_Manual:Notices_promote|Promote Your Group Challenge!]]<BR>
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| − | *[[Reduce, Reuse and Recycle]]<BR>
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| − | *[[Reseller Guidelines]]<BR>
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| − | *[[Seasonal Notices]]<BR>
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| − | *[[To Post or Not to Post... That is the Question]]<BR>
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| − | *[[Traveling Treasure Box]]<BR>
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| − | *[[Unsubscribe or Farewell]]<BR>
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| − | *[[Using Received vs. Taken in Subject Lines]]<BR>
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| − | *[[When Members Solicit Sales in Response to a WANTED Post]]<BR>
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| | | | |
| − | =Sample Responses=
| + | </small></small> |
| − | *[[Moderator_Manual:responses_bouncing|Bouncing Members]]<BR>
| + | </translate> |
| − | *[[Moderator_Manual:responses_breeding|Breeder Pets Not Allowed]]<BR>
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| − | *[[Moderator_Manual:responses_curbside|Curbside Posts/Garage Sales]]<BR>
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| − | *[[Moderator_Manual:responses_userid|Inappropriate User ID]]<BR>
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| − | *[[Moderator_Manual:responses_fcmission|Landfill Test]]<BR>
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| − | *[[Moderator_Manual:responses_location|Location Missing From Subject Line]]<BR>
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| − | *[[Moderator_Manual:responses_subjectline|Location Missing From Subject Line (A friendly reminder)]]<BR>
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| − | *[[Moderator_Manual:responses_format|Message Formats]]<BR>
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| − | *[[Moderator_Manual:responses_petgifts|Pets As Holiday And/Or Seasonal Gifts]]<BR>
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| − | *[[Moderator_Manual:responses_services|Sales/Services]]<BR>
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| − | *[[Moderator_Manual:responses_wanted|Too Many Wanted Posts]]<BR>
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| − | *[[Moderator_Manual:responses_notrade|Why can't we trade, swap, or borrow?]]<BR>
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| − | *[[Moderator_Manual:responses_wildcat|Wildcat posts]]<BR>
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