Difference between revisions of "Moderator Manual:Main Page"

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{{Modmanualtop}}
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__NOTOC__
 
  
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=Moderators Manual=
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<br>
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'''The Moderator Manual has moved here: https://www.freecycle.org/pages/ModManual/ModResources'''</big><br><br>
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New to moderating? Need a refresher? Check out our [https://www.freecycle.org/pages/newmodorientation New Moderator Orientation page]
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= Getting Immediate Help = <!--T:2-->
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*[https://www.freecycle.org/pages/ModManual/GOAs GOA contacts]-There is a Group Outreach and Assistance volunteer for each state/province/region.  Moderators can contact the appropriate volunteer for assistance.
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*[https://www.freecycle.org/pages/ModManual/FLC Moderator Discussion Groups]-Join an international discussion group to get in touch with other moderators.  Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
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*[https://www.freecycle.org/pages/volunteer Volunteer]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.
  
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The Moderators Manual is a "rulebook" for Group Owners and their Assistants.
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= Required Guidelines & Policies= <!--T:5-->
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* [https://www.freecycle.org/pages/guidelines#Freecycle%20Guidelines Guidelines and Disclaimer]
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* [https://www.freecycle.org/pages/ModManual/SocialMedia Social Media Guidelines]
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* [https://www.freecycle.org/pages/guidelines#Trademark%20Guidelines Copyright and Trademark Policy]
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* [https://www.freecycle.org/pages/ModManual/Dos Do's & Don'ts]
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* [https://www.freecycle.org/pages/ModManual/Promoting Promoting and Building Your Town Group]
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* [https://www.freecycle.org/pages/tos Freecycle's Terms of Service]
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* [https://www.freecycle.org/pages/Privacy Privacy Policy]
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* [https://www.freecycle.org/pages/ModManual/Welcome Welcome file with Group Guidelines & Disclaimer]
  
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==[[ModsManual:Contact_GOA_List |Getting Immediate Help]]==
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= [https://www.freecycle.org/pages/ModManual/ModResources Moderator Resources] = <!--T:6-->
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* [[ModsManual:Contact_GOA_List | G.O.A. contacts]]
 
  
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== [[ModsManual:man_guidelines | Guidelines and Policies]] ==
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= For More Information =
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* [[ModsManual:Mod_cafe | Cafe Guidelines]]
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*[https://www.freecycle.org/pages/ModManual/CommonIssues Common Issues Encountered by Moderators]
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* [[ModsManual:Mod_trademark | Copyright and Trademark Policy]]
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*[https://www.freecycle.org/pages/glossary Acronyms/Glossary]  
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* [[ModsManual:Mod_promotion | Promotional Items]]
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*[https://www.freecycle.org/pages/OrgChart Organizational Chart]
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* [[ModsManual:Mod_dos | Do's & Don'ts]]
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*[https://www.freecycle.org/pages/ModManual/Pets Pets]
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* [[ModsManual:Mod_oath | Moderator Oath]]
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*[https://www.freecycle.org/pages/ModManual/Spam Scams and spam]
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*[https://www.freecycle.org/pages/About#Leadership About the Leadership]
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*[https://www.freecycle.org/pages/ModManual/Recruiting Recruiting Co Mods or Stepping Down]
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*[[Moderator_Manual:Data_Retention|Data retention]]
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*[https://www.freecycle.org/pages/ModManual/SocialMedia Freecycle and Facebook]
  
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=Required Files=
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</small></small>
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* [http://wiki.freecycle.org/index.php/Safety_notice Safety Notice]
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</translate>
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* [http://wiki.freecycle.org/index.php/Farewell Farewell]
 
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* [[ModsManual:Man_guidelines | Rules & Etiquette Guidelines]]
 
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=Moderator Resources=
 
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* [[Moderator_Resources|Moderator Resources]]
 
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* [[ModsManual:Moderating |Moderating Freecycle]]
 
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* [http://wiki.freecycle.org/index.php/Glossary Acronyms/Glossary]
 
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* [http://wiki.freecycle.org/index.php/Video Instructional Video]
 
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* [http://wiki.freecycle.org/index.php/ModsManual:Mod_orgchart Organizational Chart]
 
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* [http://wiki.freecycle.org/index.php/Staff About the Staff]
 
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=The "Files"=
 
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* [[ModsManual"Automated_Responses|Automated Responses]]
 
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* Useful Information for Members
 
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=Notices=
 
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* [[Christmas Shopping!]]
 
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* [[Challenge - Craft and Hobby]]
 
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* [[Too Hot... Be Nice]]
 
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* [[Holiday Requests]]
 
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* [[Ideas to generate OFFER postings]]
 
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* [[How Messages Are Moderated]]
 
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* [[New Group Announcements]]
 
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* [[No shows]]
 
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* [[Not getting what you Wanted?]]
 
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* [[Purple Octopus]]
 
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* [[Promote Your Group Challenge!]]
 
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* [[Using Received vs. Taken in Subject Lines]]
 
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* [[Reseller Guidelines]]
 
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* [[Phone Numbers and Addresses]]
 
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* [[Seasonal Notices]]
 
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* [[Distribution of Software, CDs, DVDs, et al]]
 
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* [[When Members Solicit Sales in Response to a WANTED Post]]
 
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* [[Reduce, Reuse and Recycle]]
 
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* [[Freecycle and Tickets, Coupons, etc]]
 
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* [[To Post or Not to Post... That is the Question]]
 
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* [[Traveling Treasure Box]]
 
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=Responses=
 
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*Examples to send to members where neccessary
 
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[[ModsManual:responses_bouncing|Bouncing Members]]<BR>
 
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[[ModsManual:responses_breeding|Breeder Pets Not Allowed]]<BR>
 
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[[ModsManual:responses_curbside|Inappropriate Posts for Group List - Curbside Posts/Garage Sales]]<BR>
 
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[[ModsManual:responses_fcmission|Inappropriate For List (Landfill Test)]]<BR>
 
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[[ModsManual:responses_format|Message Formats]]<BR>
 
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[[ModsManual:responses_location|Location Missing From Subject Line]]<BR>
 
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[[ModsManual:responses_notrade|Why can't we trade, swap, or borrow?]]<BR>
 
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[[ModsManual:responses_petgifts|Pets As Holiday And/Or Seasonal Gifts]]<BR>
 
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[[ModsManual:responses_services|Inappropriate For List (Sales/Services)]]<BR>
 
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[[ModsManual:responses_subjectline|Location Missing From Subject Line (A friendly reminder)]]<BR>
 
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[[ModsManual:responses_userid|Inappropriate For List (User IDs)]]<BR>
 
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[[ModsManual:responses_wanted|Too Many Wanted Posts]]<BR>
 
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[[ModsManual:responses_wildcat|Wild cat posts]]<BR>
 
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=Passing On your Freecycle Group=
 
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At the core of what makes The Freecycle Network function smoothly are the many thousands of volunteers helping to moderate local groups. We understand that volunteers are not making this commitment for their entire lives and sometimes one's time constraints prohibit further volunteering. Below are some tips to help recruit new local volunteers to assume stewardship of the local group moving forward.
 
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If you are pressed for time or need to step down more quickly there is a central volunteer team which helps moderate local groups until new local volunteers can be recruited. They are the Interim Moderator Team (IMods). If you are unable to recruit new local mods and need to step down, this team is there for you.
 
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You may contact the Imod Team Leader to request their help here: [mailto:InterimMod@freecycle.org InterimMod@freecycle.org]. Thank you for caring enough to assure that the local group may continue to grow and to thrive.
 
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==Other Useful Information==
 
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An Example Letter to use as an Admin on your group to find a prospective new ModeratorRecruiting - [[ModsManual:pass_recruiting_letters|Mod Recruit Letter ]]
 
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An Example Welcome to a newly appointed Moderator [[ModsManual:pass_recruiting_welcome|Recruiting - Welcome Letter]]
 
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Other information about Recruiting Moderators can be found [[ModsManual:pass_recruiting_mods|Here]]
 
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==[[ModsManual:volunteering |Volunteering]]==
 
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*Fancy Helping Others within Freecycle
 
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''''[[http://startagroup.freecycle.org/translations/ | Translations]]''''
 
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<!--
 
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The Pages below are what we have copied over so far.
 
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== Introduction ==
 
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*None - Good Eh?
 
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== Files for Your Groups Area ==
 
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*Automated Responses
 
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*Useful Information for Members
 
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== [[ModsManual:Notices|Admin Messages]] ==
 
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*Specian Notice examples for Most Occasions
 
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== example Member Messages ==
 
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*Examples to send to members where neccessary
 
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{{ModsManualFooter}}
 

Latest revision as of 16:32, 15 June 2021

Other languages:
English • ‎español • ‎français • ‎Türkçe


The Moderator Manual has moved here: https://www.freecycle.org/pages/ModManual/ModResources</big>

New to moderating? Need a refresher? Check out our New Moderator Orientation page

Getting Immediate Help

  • GOA contacts-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance.
  • Moderator Discussion Groups-Join an international discussion group to get in touch with other moderators. Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
  • Volunteer-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.

Required Guidelines & Policies

Moderator Resources

For More Information

</small></small>

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