Difference between revisions of "Moderators/fr"
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| − | + | Non, la plupart des messages ne passent pas par la modération, les modérateurs les reçoivent donc en même temps que les autres membres. | |
For messages which are approved, then obviously moderators do see them before they go out to the group, so in theory they could reply first. In practice, this doesn't happen - any moderator who did this would be removed. | For messages which are approved, then obviously moderators do see them before they go out to the group, so in theory they could reply first. In practice, this doesn't happen - any moderator who did this would be removed. | ||
Revision as of 23:02, 7 August 2016
Contents
Que sont les modérateurs ?
Les modérateurs sont des bénévoles, presque toujours de votre région, qui assurent le fonctionnement du groupe.
Que font-ils ?
Ils s'occupent des messages qui requièrent leur validation (voir Modération) ainsi que des questions des membres.
Est-ce qu'ils sont rémunérés ?
Non, ils sont totalement bénévoles.
Vraiment ? Et l'argent de la publicité ?
Cet argent sert à financer les coûts de fonctionnement du site, il ne va pas aux modérateurs.
Les modérateurs peuvent-ils se servir en premier ?
Non, la plupart des messages ne passent pas par la modération, les modérateurs les reçoivent donc en même temps que les autres membres.
For messages which are approved, then obviously moderators do see them before they go out to the group, so in theory they could reply first. In practice, this doesn't happen - any moderator who did this would be removed.
Why aren't they replying to my mail?
Remember that moderators have lives too. Patience is key. If a moderator has not responded to you within a reasonable amount of time (say, 48-72 hours), give them a try once again. Usually someone will respond to mails within a few days, if not sooner.
Can I become one?
See Volunteering.
How can I complain about my group's moderators?
It's usually best to resolve your problem with the moderators themselves. Please remember that people tend to get into arguments when using email because there's no body language to 'read', so please try to be calm and think the best of people.
Most groups have multiple moderators. Although generally moderators agree, there's some individual variation (we're just people) and sometimes it can help to speak with one of the others.
If you want to complain formally about your group's moderators, email help@freecycle.org.
