Difference between revisions of "Moderator Manual:Mod cafe"

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= Café Group Information =
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This content is outdated. [https://freecycle.org/pages/ModManual/SocialMedia Please click here for the new version: https://freecycle.org/pages/ModManual/SocialMedia]
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= Café Group Information = <!--T:1-->
  
The way to set up a [[Café|Café group]] is to simply set up a Yahoo! group where members can talk and get to know each other better. They can discuss Freecycle work, pets, email programs, services they can offer or would like, community events, and so on.  
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A Café group is a social media group or page where members can talk and get to know each other better. They can discuss Freecycle, offer recycling tips, exchange information on pets, ask about services they can offer or would like, and discuss community events.
  
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The main restriction is that you cannot allow any selling.  
 
The main restriction is that you cannot allow any selling.  
  
The biggest advantage in having a cafe: It is a place you can refer people to when local group policy does not allow their message to go through on the Freecycle board. Such things as chit‐chat, needing a place to rent, a job, directions, recommendations for tradespeople and services and many other little things that crop up.
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The biggest advantage in having a cafe: It is a place you can refer people to when local group policy does not allow their message to go through on the Freecycle board. Such things as chitchat, needing a place to rent, a job, directions, recommendations for tradespeople and services and many other little things that crop up.
 
   
 
   
== Freecycle Café Guidelines ==
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== Freecycle Café Guidelines == <!--T:4-->
The following guidelines have been established for any Cafe groups that accompany Freecycle lists:
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The following guidelines have been established for any Café groups that accompany Freecycle groups:
  
# Standard Freecycle Trademark Usage Guidelines apply to both the main and chat cafe groups.
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<!--T:5-->
# Standard Freecycle Group Rules & Etiquette apply to both the main and chat cafe groups.  '''Chat Cafe Exception: Local moderators may choose to provide peripheral options for members which are not generally allowed on the regular board such as yard sales announcements, services, community event info, etc. However, local chat cafes may not become sales groups which parallel the local Freecycle board.'''
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# [[Trademark|Standard Freecycle Trademark]] Usage Guidelines apply to both the main and chat café groups.
# Please make tfnservices@freecycle.org the group owner with the help of your GOA. Group moderators must correspond to those of the local group and please only one cafe group per local group. If a cafe group is desired to be regional in nature, please get approval from your GOA.
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# [[Guidelines_and_Disclaimer|Standard Freecycle Group Guidelines and Disclaimer]] apply to both the main and chat café groups, but local moderators may choose to allow exceptions for peripheral options not generally allowed on the regular board, such as borrowing/lending, yard sales announcements, services, community event info, etc. However, local chat cafés may not be used for selling and may not be used for purposes that parallel the local Freecycle.org group.
# Café groups may be set up in Yahoo Groups, Facebook (as a “page,” not as a “group”), or in Google Groups. We ask that any café group clearly post a link back to the actual Freecycle.org main group page to avoid confusion. Local groups may not have separate local websites.
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# Café groups may be set up in Yahoo Groups, [[Freecycle_and_Facebook|Facebook (as a “page,” not as a “group”)]], Google Groups or other social media apps. We ask that any café group clearly post a link to the actual Freecycle.org group page to avoid confusion. Local groups may not have separate local websites.
# Newsletters: please not publish newsletters in separate blogs, via separate mailings or on separate websites, etc. Keep such informational content to cafe groups please and assure that it is recycling and/or Freecycle-related material.  Local recycling and/or Freecycle-related events and info may also be shared in the main group via group Admins.
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# Café groups must be approved by The Freecycle Network. Please contact your GOA ([[Moderator_Manual:How_to_Contact_Your_GOA |<b>G</b>roup <b>O</b>utreach <b>A</b>ssistant]]).
# Such groups must be approved by The Freecycle Network. Please contact your GOA ([[Moderator_Manual:How_to_Contact_Your_GOA |<b>G</b>roup <b>O</b>utreach <b>A</b>ssistant]]).
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# Please make tfnservices@freecycle.org the group owner with the help of your GOA. Group moderators must correspond to those of the local group and please only one café group per local group. If a café group is desired to be regional in nature, please get approval from your GOA.
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# Newsletters: please do not publish newsletters in separate blogs, via separate mailings or on separate websites, etc. Please share local recycling and/or Freecycle-related info on your café group or as Admins on your Freecycle.org group.
  
== Café Tips: ==
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== Café Tips: == <!--T:6-->
The following are suggested tips which may help you to establish a healthy and happy chat cafe group environment. Enjoy!
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The following are suggested tips which may help you to establish a healthy and happy chat café group environment. Enjoy!
  
# You'll find it is helpful to make available as many Yahoo features as possible to the members such as: Photos, Databases, Links, and Calendar.
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<!--T:7-->
# Recognize that the members who do join a cafe are often the most involved and enthusiastic. This may well prove a good "launching pad" for ideas as well as an opportunity to scout for new potential local moderators.
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# Try to take advantage of the social media capabilities of your café group by sharing photos, links, calendars, etc.
# By all means, encourage local resourcefulness and involvement. A cafe may serve as a forum where members can show community appreciation; ask for information on local services, businesses, charities, nonprofit organizations; give members a chance to volunteer with Freecycle or other area groups, e.g. set up a table for volunteers wanted; allow members to post links in the Links section to their businesses or set up a database for this purpose. Members should not sell on list, but may "hook up" off list. A vital part of Freecycle(TM) is providing a connection to local community causes and organizations.
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# Recognize that the members who do join a café are often the most involved and enthusiastic. This may well prove a good "launching pad" for ideas as well as an opportunity to scout for new potential local moderators.  
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# By all means, encourage local resourcefulness and involvement. A café may serve as a forum where members can show community appreciation; ask for information on local services, businesses, charities, nonprofit organizations; give members a chance to volunteer with Freecycle or other area groups, e.g. set up a table for volunteers wanted; allow members to post links in the Links section to their businesses or set up a database for this purpose. Members should not sell on list, but may "hook up" off list. A vital part of Freecycle(TM) is providing a connection to local community causes and organizations.
 
# Beware of the griping group syndrome. You don't want to abandon the group to gripers but rather provide a further forum for members to have positive and helpful interaction in order to further build local community.
 
# Beware of the griping group syndrome. You don't want to abandon the group to gripers but rather provide a further forum for members to have positive and helpful interaction in order to further build local community.
 
# Yard Sales: Consider making it a condition of allowing yard sale posts that they also have a free stuff table or maybe offer leftovers for free afterwards.
 
# Yard Sales: Consider making it a condition of allowing yard sale posts that they also have a free stuff table or maybe offer leftovers for free afterwards.
# Businesses & Services: One may wish to ask that local members post their related info to the chat cafe database and/or links section rather than to the main chat cafe board.
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# Businesses & Services: One may wish to ask that local members post their related info to the chat café database and/or links section rather than to the main chat café board.
# Pet Issues: If the group allows pets, make sure your pet moderator is also a cafe member, if you have one, since pet issues invariably come up -- especially fundraising, petitions, etc. If the group does not allow pets, recognize that it may be even more likely that the issue will be raised in the cafe. Keep links (e.g. http://www.petfinder.com ) about animal adoption and care handy. A folder of links to local animal charities -- e.g. Humane Society or SPCA is also a good idea.
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# Pet Issues: If the group does not allow pets, recognize that it may be even more likely that the issue will be raised in the café. Keep links about lost pets (e.g. http://www.petfinder.com ), animal adoption and pet care handy. A list of links to local animal charities -- e.g. Humane Society or SPCA is also a good idea.
# Consider not listing the local cafe group in Yahoo Groups. This helps to avoid people mistakenly joining your cafe group instead of the main local board. It also reduces the spam potential. Generally then people learn of the cafe group through the local board directly or through word of mouth as community builds. Then one doesn't need to approve new memberships at all as cafe groups are generally less formal. Of course, you'll want to moderate new members to make sure spam doesn't pop up after all. And, you'll want to notify new Cafe group members of how to join the main board with an auto e-mail when they join up, just to be safe.
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# Consider not listing the local café group in Yahoo Groups so that members so not mistakenly join your café group instead of the main local board. Not listing your group also reduces the spam potential. Generally then people learn of the café group through the local board directly or through word of mouth as community builds and memberships don't need to go through the approval process. Of course, you'll want to moderate new members to make sure spam doesn't pop up. And it's a good idea send an email with instructions on how to join Freecycle.org when new Café group members join, just in case they haven't joined the main group yet.
  
== Will the Cafés for Freecycle groups be moved to the new site? ==
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== Admin ==
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The Freecycle Café is a place where Freecycle members can chat about all things Freecycle, offer up local resources and make new friends of a similar mindset: keeping our landfills free of usable items and building a worldwide movement of sharing. '''If you have something you don't need anymore and want to gift it to a new owner, post it on the Freecycle ™ list, not the café board.'''
 +
#Share local info that others would be interested in (events, nonprofit thrift stores, etc). Here, we can get to know each other! Friendly chitchat is welcome!
 +
#Ask a question ("where can I find___?" or "how do I___?"). No one would know better than those who live here!
 +
#Ask for help. Low on funds but need help with something? Maybe one of your neighbors can lend a hand. Nonprofits can look for volunteers here, too!
 +
#Offer services. Want to volunteer your services for a needy cause or a worthwhile fellow member? This is the place!
 +
#When posting here, please remember to be considerate "clean", and skip the politics religion.
 +
#Please keep in mind that this is not a buy and sell site, no selling or asking to buy please. Keep it all free please!
 +
#No advertising of services unless you plan on offering your services for free!
 +
#Please no posting or linking of message board groups such as Yahoo! Groups, Google Groups and etc., please submit the link to the moderators for review and permission first. NO SPAM!
 +
#Remember, these folks are your neighbors! Thanks!
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For now we are just looking at making the new site work for the main board. Cafe groups on the new site will likely not be an option until the fall at the earliest.
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Latest revision as of 16:25, 15 June 2021

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This content is outdated. Please click here for the new version: https://freecycle.org/pages/ModManual/SocialMedia

Café Group Information

A Café group is a social media group or page where members can talk and get to know each other better. They can discuss Freecycle, offer recycling tips, exchange information on pets, ask about services they can offer or would like, and discuss community events.

The main restriction is that you cannot allow any selling.

The biggest advantage in having a cafe: It is a place you can refer people to when local group policy does not allow their message to go through on the Freecycle board. Such things as chitchat, needing a place to rent, a job, directions, recommendations for tradespeople and services and many other little things that crop up.

Freecycle Café Guidelines

The following guidelines have been established for any Café groups that accompany Freecycle groups:

  1. Standard Freecycle Trademark Usage Guidelines apply to both the main and chat café groups.
  2. Standard Freecycle Group Guidelines and Disclaimer apply to both the main and chat café groups, but local moderators may choose to allow exceptions for peripheral options not generally allowed on the regular board, such as borrowing/lending, yard sales announcements, services, community event info, etc. However, local chat cafés may not be used for selling and may not be used for purposes that parallel the local Freecycle.org group.
  3. Café groups may be set up in Yahoo Groups, Facebook (as a “page,” not as a “group”), Google Groups or other social media apps. We ask that any café group clearly post a link to the actual Freecycle.org group page to avoid confusion. Local groups may not have separate local websites.
  4. Café groups must be approved by The Freecycle Network. Please contact your GOA (Group Outreach Assistant).
  5. Please make tfnservices@freecycle.org the group owner with the help of your GOA. Group moderators must correspond to those of the local group and please only one café group per local group. If a café group is desired to be regional in nature, please get approval from your GOA.
  6. Newsletters: please do not publish newsletters in separate blogs, via separate mailings or on separate websites, etc. Please share local recycling and/or Freecycle-related info on your café group or as Admins on your Freecycle.org group.

Café Tips:

The following are suggested tips which may help you to establish a healthy and happy chat café group environment. Enjoy!

  1. Try to take advantage of the social media capabilities of your café group by sharing photos, links, calendars, etc.
  2. Recognize that the members who do join a café are often the most involved and enthusiastic. This may well prove a good "launching pad" for ideas as well as an opportunity to scout for new potential local moderators.
  3. By all means, encourage local resourcefulness and involvement. A café may serve as a forum where members can show community appreciation; ask for information on local services, businesses, charities, nonprofit organizations; give members a chance to volunteer with Freecycle or other area groups, e.g. set up a table for volunteers wanted; allow members to post links in the Links section to their businesses or set up a database for this purpose. Members should not sell on list, but may "hook up" off list. A vital part of Freecycle(TM) is providing a connection to local community causes and organizations.
  4. Beware of the griping group syndrome. You don't want to abandon the group to gripers but rather provide a further forum for members to have positive and helpful interaction in order to further build local community.
  5. Yard Sales: Consider making it a condition of allowing yard sale posts that they also have a free stuff table or maybe offer leftovers for free afterwards.
  6. Businesses & Services: One may wish to ask that local members post their related info to the chat café database and/or links section rather than to the main chat café board.
  7. Pet Issues: If the group does not allow pets, recognize that it may be even more likely that the issue will be raised in the café. Keep links about lost pets (e.g. http://www.petfinder.com ), animal adoption and pet care handy. A list of links to local animal charities -- e.g. Humane Society or SPCA is also a good idea.
  8. Consider not listing the local café group in Yahoo Groups so that members so not mistakenly join your café group instead of the main local board. Not listing your group also reduces the spam potential. Generally then people learn of the café group through the local board directly or through word of mouth as community builds and memberships don't need to go through the approval process. Of course, you'll want to moderate new members to make sure spam doesn't pop up. And it's a good idea send an email with instructions on how to join Freecycle.org when new Café group members join, just in case they haven't joined the main group yet.

Admin

The Freecycle Café is a place where Freecycle members can chat about all things Freecycle, offer up local resources and make new friends of a similar mindset: keeping our landfills free of usable items and building a worldwide movement of sharing. If you have something you don't need anymore and want to gift it to a new owner, post it on the Freecycle ™ list, not the café board.

  1. Share local info that others would be interested in (events, nonprofit thrift stores, etc). Here, we can get to know each other! Friendly chitchat is welcome!
  2. Ask a question ("where can I find___?" or "how do I___?"). No one would know better than those who live here!
  3. Ask for help. Low on funds but need help with something? Maybe one of your neighbors can lend a hand. Nonprofits can look for volunteers here, too!
  4. Offer services. Want to volunteer your services for a needy cause or a worthwhile fellow member? This is the place!
  5. When posting here, please remember to be considerate "clean", and skip the politics religion.
  6. Please keep in mind that this is not a buy and sell site, no selling or asking to buy please. Keep it all free please!
  7. No advertising of services unless you plan on offering your services for free!
  8. Please no posting or linking of message board groups such as Yahoo! Groups, Google Groups and etc., please submit the link to the moderators for review and permission first. NO SPAM!
  9. Remember, these folks are your neighbors! Thanks!