Difference between revisions of "Moderator Manual:Main Page"

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'''The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators'''
 
'''The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators'''
  
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= New Moderator Orientation =
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New to moderating? Need a refresher? Check out our [[New_Moderator_Orientation|New Moderator Orientation page]]
 
= Getting Immediate Help = <!--T:2-->
 
= Getting Immediate Help = <!--T:2-->
  
 
<!--T:3-->
 
<!--T:3-->
 
*[[Moderator_Manual:How_to_Contact_Your_GOA|GOA contacts]]-There is a Group Outreach and Assistance volunteer for each state/province/region.  Moderators can contact the appropriate volunteer for assistance.
 
*[[Moderator_Manual:How_to_Contact_Your_GOA|GOA contacts]]-There is a Group Outreach and Assistance volunteer for each state/province/region.  Moderators can contact the appropriate volunteer for assistance.
*[[Moderator_Manual:Contact_Modsquad|Moderator Discussion Groups / Modsquads]]-Join a local or national Modsquad to get in touch with other moderators.  Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
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*[[Moderator_Manual:Moderator_Discussion_Groups|Moderator Discussion Groups]]-Join an international discussion group to get in touch with other moderators.  Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
*[[Moderator_Manual:Contact_mod|Other Contacts]]-List of all other necessary moderator contacts
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*[[Moderator_Resources#Useful_Links_for_moderators|Other Contacts]]-List of all other necessary moderator contacts
*[[Moderator_Manual:Other_Groups|Other Groups]]-List of all other potential leadership groups of interest
 
 
*[[Volunteering|Volunteering]]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.
 
*[[Volunteering|Volunteering]]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.
 
= Moving a Local Group to Freecycle.org from Yahoo Groups = <!--T:4-->
 
 
This is a [[MFModFAQ:Main Page|Guide]] for moving a Local Group to Freecycle.org from Yahoo Groups which hopefully answers questions for those Moderators whose local group is currently on Yahoo!Groups, and are considering or in the process of, moving their group on site directly. See also the [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]] once you've decided you are ready.
 
  
 
= Required Guidelines & Policies= <!--T:5-->
 
= Required Guidelines & Policies= <!--T:5-->
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* [[Moderator_Manual:Mod_dos | Do's & Don'ts]]
 
* [[Moderator_Manual:Mod_dos | Do's & Don'ts]]
 
* [[Moderator_Manual:Mod_oath | Moderator Oath]]
 
* [[Moderator_Manual:Mod_oath | Moderator Oath]]
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*[[Moderator_Manual:Moderator_ID_and_Email_Address | Moderator ID and email address]]
 
* [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]]
 
* [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]]
 
* [[Promotional_Flyers_and_Brochures | Promotional Flyers and Brochures]]
 
* [[Promotional_Flyers_and_Brochures | Promotional Flyers and Brochures]]
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<!--T:7-->
*[[Moderator Resources|Moderator Resources]]
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[[Moderator Resources|Click here for a variety of resources for moderators, including useful links and how to get help.]]
*[[Moderator_Manual:Moderating|Moderating Freecycle]]
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*[[Moderator_Manual:Cafe Groups|Moderating a Cafe Group]]
 
*[[Glossary|Acronyms/Glossary]]
 
*[http://www.freecycle.org/about/video Instructional Video] 
 
*[[Moderator_Manual:Mod orgchart|Organizational Chart]]
 
*[[Pet_Moderator_Handbook|Pet Moderator Handbook]]
 
*[[Spammers|What is a "Spammer"?]]
 
*[[Staff|About the Leadership]]
 
*[[Moderator_Manual:Stepping_Down|Stepping Down]]
 
*[[Moderator_Manual:Data_Retention|Data retention]]
 
*[[Freecycle and Facebook]]
 
  
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=Files= <!--T:8-->
 
=Files= <!--T:8-->
 
'''In addition to the three required files noted below, we've included a number of optional files for your potential use.'''<BR>
 
'''In addition to the three required files noted below, we've included a number of optional files for your potential use.'''<BR>
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* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
 
* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
 
* [[Moderator_Manual:Files etiquette|REQUIRED FILES - Required Group Guidelines]]
 
* [[Moderator_Manual:Files etiquette|REQUIRED FILES - Required Group Guidelines]]
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*[[Moderator_Manual:Guidelines_and_Disclaimer_File|FILES - Welcome file with Required Group Guidelines]]
 
* [[Moderator_Manual:Files flyers 02|FILES - Flyers Large]]
 
* [[Moderator_Manual:Files flyers 02|FILES - Flyers Large]]
 
* [[Moderator_Manual:Files flyers 03|FILES - Flyers Quarter Page Green]]
 
* [[Moderator_Manual:Files flyers 03|FILES - Flyers Quarter Page Green]]
 
* [[Moderator_Manual:Files flyers 01|FILES - Flyers 5x2 Generic]]
 
* [[Moderator_Manual:Files flyers 01|FILES - Flyers 5x2 Generic]]
* [[Moderator_Manual:Files flyers 04|FILES - Flyers 5x2 City Specific]]
 
 
* [[Moderator_Manual:Files ideasoffer|FILES - Ideas OFFER]]
 
* [[Moderator_Manual:Files ideasoffer|FILES - Ideas OFFER]]
* [[Moderator_Manual:Files pending|FILES - Pending]]
 
* [[Moderator_Manual:Files pets|FILES - Pets]]
 
* [[Moderator_Manual:Files placing|FILES - Placing]]
 
* [[Moderator_Manual:Files welcome|FILES - Welcome]]
 
  
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= For More Information = <!--T:16-->
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*[[Moderator_Manual:Cafe Groups|Moderating a Cafe Group]]
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*[[Glossary|Acronyms/Glossary]]
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*[http://www.freecycle.org/about/video Instructional Video] 
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*[[Moderator_Manual:Mod orgchart|Organizational Chart]]
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*[[Pet_Moderator_Handbook|Pet Moderator Handbook]]
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*[[Spammers|What is a "Spammer"?]]
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*[[Staff|About the Leadership]]
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*[[Moderator_Manual:Recruiting_moderators|Recruiting Co Mods or Stepping Down]]
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*[[Moderator_Manual:Data_Retention|Data retention]]
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*[[Freecycle and Facebook]]
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*[[MFModFAQ:Main_Page|Moving a Local Group to Freecycle.org from Yahoo Groups]]
  
=Sample ADMINS/Notices= <!--T:10-->
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*[[Moderator_Manual:notices_description|Accuracy in description of items offered]]<BR>
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* [[Moderator_Manual:Guidelines_and_Disclaimer_File|FILES - Welcome, with Guidelines and Disclaimer]]
*[[Moderator_Manual:Challenges|Group Challenges]] <BR>
 
**[[Seasonal Notices]]<BR>
 
**[[Ideas to generate OFFER postings]]<BR>
 
**[[Moderator_Manual:Notices_promote|Promote Your Group Challenge!]]<BR>
 
**[[Traveling Treasure Box]]<BR>
 
*[[Distribution of Software, CDs, DVDs, et al]]<BR>
 
  
*[[Moderator_Manual:Sample_notices#No_shows|No shows]]<BR>
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*[[Not getting what you Wanted?]]<BR>
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*'''[[Moderator_Manual:Notices|More Sample ADMINs, Notices and Responses]]'''
*[[Reduce, Reuse and Recycle]]<BR>
 
*[[Reseller Guidelines]]<BR>
 
  
*[[Unsubscribe or Farewell]]<BR>
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*[[When Members Solicit Sales in Response to a WANTED Post]]<BR>
 
 
 
=Sample Responses= <!--T:11-->
 
*[[Moderator_Manual:responses_bouncing|Bouncing Members]]<BR>
 
*[[Moderator_Manual:responses_breeding|Breeder Pets Not Allowed]]<BR>
 
*[[Moderator_Manual:responses_curbside|Curbside Posts/Garage Sales]]<BR>
 
*[[Moderator_Manual:responses_userid|Inappropriate User ID]]<BR>
 
*[[Moderator_Manual:responses_fcmission|Landfill Test]]<BR>
 
*[[Moderator_Manual:responses_location|Location Missing From Subject Line]]<BR>
 
*[[Moderator_Manual:responses_subjectline|Location Missing From Subject Line (A friendly reminder)]]<BR>
 
*[[Moderator_Manual:responses_format|Message Formats]]<BR>
 
*[[Moderator_Manual:responses_petgifts|Pets As Holiday And/Or Seasonal Gifts]]<BR>
 
*[[Moderator_Manual:responses_services|Sales/Services]]<BR>
 
*[[Moderator_Manual:responses_wanted|Too Many Wanted Posts]]<BR>
 
*[[Moderator_Manual:responses_notrade|Why can't we trade, swap, or borrow?]]<BR>
 
*[[Moderator_Manual:responses_wildcat|Wildcat posts]]<BR>
 
  
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<br> {{ModsManualFooter}}
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Revision as of 15:57, 13 June 2018

Other languages:
English • ‎español • ‎français • ‎Türkçe

The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators

New Moderator Orientation

New to moderating? Need a refresher? Check out our New Moderator Orientation page

Getting Immediate Help

  • GOA contacts-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance.
  • Moderator Discussion Groups-Join an international discussion group to get in touch with other moderators. Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
  • Other Contacts-List of all other necessary moderator contacts
  • Volunteering-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.

Required Guidelines & Policies

Moderator Resources

Click here for a variety of resources for moderators, including useful links and how to get help.


Files

In addition to the three required files noted below, we've included a number of optional files for your potential use.

For More Information




Contact Us: Click here for FAQ queries.- Click here for all other queries.


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