Difference between revisions of "Moderator Manual:Main Page"

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'''The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators'''
 
'''The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators'''
  
= Getting Immediate Help =
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= New Moderator Orientation =
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New to moderating? Need a refresher? Check out our [[New_Moderator_Orientation|New Moderator Orientation page]]
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= Getting Immediate Help = <!--T:2-->
  
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<!--T:3-->
 
*[[Moderator_Manual:How_to_Contact_Your_GOA|GOA contacts]]-There is a Group Outreach and Assistance volunteer for each state/province/region.  Moderators can contact the appropriate volunteer for assistance.
 
*[[Moderator_Manual:How_to_Contact_Your_GOA|GOA contacts]]-There is a Group Outreach and Assistance volunteer for each state/province/region.  Moderators can contact the appropriate volunteer for assistance.
*[[Moderator_Manual:Contact_Modsquad|Moderator Discussion Groups / Modsquads]]-Join a local or national Modsquad to get in touch with other moderators.  Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
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*[[Moderator_Manual:Moderator_Discussion_Groups|Moderator Discussion Groups]]-Join an international discussion group to get in touch with other moderators.  Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
*[[Moderator_Manual:Contact_mod|Other Contacts]]-List of all other necessary moderator contacts
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*[[Moderator_Resources#Useful_Links_for_moderators|Other Contacts]]-List of all other necessary moderator contacts
*[[Moderator_Manual:Other_Groups|Other Groups]]-List of all other potential leadership groups of interest
 
 
*[[Volunteering|Volunteering]]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.
 
*[[Volunteering|Volunteering]]-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.
  
= Moving a Local Group to Freecycle.org from Yahoo Groups =
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= Required Guidelines & Policies= <!--T:5-->
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* [[Guidelines and Disclaimer| Guidelines and Disclaimer]]
This is a [[MFModFAQ:Main Page|Guide]] for moving a Local Group to Freecycle.org from Yahoo Groups which hopefully answers questions for those Moderators whose local group is currently on Yahoo!Groups, and are considering or in the process of, moving their group on site directly. See also the [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]] once you've decided you are ready.
 
 
 
= Required Guidelines & Policies=
 
* [[Required Group Guidelines| Required Group Guidelines]]
 
 
* [[Moderator_Manual:Mod_cafe | Cafe Guidelines]]
 
* [[Moderator_Manual:Mod_cafe | Cafe Guidelines]]
 
* [[Moderator_Manual:Mod_trademark | Copyright and Trademark Policy]]
 
* [[Moderator_Manual:Mod_trademark | Copyright and Trademark Policy]]
 
* [[Moderator_Manual:Mod_dos | Do's & Don'ts]]
 
* [[Moderator_Manual:Mod_dos | Do's & Don'ts]]
 
* [[Moderator_Manual:Mod_oath | Moderator Oath]]
 
* [[Moderator_Manual:Mod_oath | Moderator Oath]]
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*[[Moderator_Manual:Moderator_ID_and_Email_Address | Moderator ID and email address]]
 
* [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]]
 
* [[Moderator_Manual:Guidelines for Moving on Site | Guidelines for Moving on Site]]
 
* [[Promotional_Flyers_and_Brochures | Promotional Flyers and Brochures]]
 
* [[Promotional_Flyers_and_Brochures | Promotional Flyers and Brochures]]
 
* [http://www.freecycle.org/tos Freecycle's Terms of Service]
 
* [http://www.freecycle.org/tos Freecycle's Terms of Service]
 
* [http://www.freecycle.org/about/privacy Privacy Policy]
 
* [http://www.freecycle.org/about/privacy Privacy Policy]
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* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
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* [[Moderator_Manual:Guidelines_and_Disclaimer_File|REQUIRED FILES - Group Guidelines & Disclaimer]]
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= Moderator Resources  = <!--T:6-->
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<!--T:7-->
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[[Moderator Resources|Click here for a variety of resources for moderators, including useful links and how to get help.]]
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=Files= <!--T:8-->
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'''In addition to the three required files noted below, we've included a number of optional files for your potential use.'''<BR>
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<!--T:9-->
 
* [[Moderator_Manual:Files disclaimer|REQUIRED FILES - Disclaimer]]
 
* [[Moderator_Manual:Files disclaimer|REQUIRED FILES - Disclaimer]]
 
* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
 
* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
 
* [[Moderator_Manual:Files etiquette|REQUIRED FILES - Required Group Guidelines]]
 
* [[Moderator_Manual:Files etiquette|REQUIRED FILES - Required Group Guidelines]]
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*[[Moderator_Manual:Guidelines_and_Disclaimer_File|FILES - Welcome file with Required Group Guidelines]]
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* [[Moderator_Manual:Files flyers 02|FILES - Flyers Large]]
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* [[Moderator_Manual:Files flyers 03|FILES - Flyers Quarter Page Green]]
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* [[Moderator_Manual:Files flyers 01|FILES - Flyers 5x2 Generic]]
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* [[Moderator_Manual:Files ideasoffer|FILES - Ideas OFFER]]
  
= Moderator Resources  =
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= For More Information = <!--T:16-->
 
 
*[[Moderator Resources|Moderator Resources]]
 
*[[Moderator_Manual:Moderating|Moderating Freecycle]]
 
 
*[[Moderator_Manual:Cafe Groups|Moderating a Cafe Group]]  
 
*[[Moderator_Manual:Cafe Groups|Moderating a Cafe Group]]  
 
*[[Glossary|Acronyms/Glossary]]  
 
*[[Glossary|Acronyms/Glossary]]  
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*[[Pet_Moderator_Handbook|Pet Moderator Handbook]]
 
*[[Pet_Moderator_Handbook|Pet Moderator Handbook]]
 
*[[Spammers|What is a "Spammer"?]]
 
*[[Spammers|What is a "Spammer"?]]
*[[Staff|About the Staff]]
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*[[Staff|About the Leadership]]
*[[Moderator_Manual:Stepping_Down|Stepping Down]]
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*[[Moderator_Manual:Recruiting_moderators|Recruiting Co Mods or Stepping Down]]
 
*[[Moderator_Manual:Data_Retention|Data retention]]
 
*[[Moderator_Manual:Data_Retention|Data retention]]
 
*[[Freecycle and Facebook]]
 
*[[Freecycle and Facebook]]
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*[[MFModFAQ:Main_Page|Moving a Local Group to Freecycle.org from Yahoo Groups]]
  
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=Files=
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* [[Moderator_Manual:Guidelines_and_Disclaimer_File|FILES - Welcome, with Guidelines and Disclaimer]]
'''In addition to the three required files noted below, we've included a number of optional files for your potential use.'''<BR>
 
 
 
* [[Moderator_Manual:Files disclaimer|REQUIRED FILES - Disclaimer]]
 
* [[Moderator_Manual:Files farewell|REQUIRED FILES - Farewell]]
 
* [[Moderator_Manual:Files etiquette|REQUIRED FILES - Required Group Guidelines]]
 
* [[Moderator_Manual:Files bouncing|FILES - Bouncing Members]]
 
* [[Moderator_Manual:Files crossposting|FILES - Crossposting]]
 
* [[Moderator_Manual:Files curbsidebox|FILES - Curbsidebox]]
 
* [[Moderator_Manual:Files delivery|FILES - Delivery]]
 
* [[Moderator_Manual:Files denied|FILES - Denied]]
 
* [[Moderator_Manual:Files flyers 02|FILES - Flyers Large]]
 
* [[Moderator_Manual:Files flyers 03|FILES - Flyers Quarter Page Green]]
 
* [[Moderator_Manual:Files flyers 01|FILES - Flyers 5x2 Generic]]
 
* [[Moderator_Manual:Files flyers 04|FILES - Flyers 5x2 City Specific]]
 
* [[Moderator_Manual:Files ideasoffer|FILES - Ideas OFFER]]
 
* [[Moderator_Manual:Files organizing|FILES - Organizing]]
 
* [[Moderator_Manual:Files pending|FILES - Pending]]
 
* [[Moderator_Manual:Files pets|FILES - Pets]]
 
* [[Moderator_Manual:Files placing|FILES - Placing]]
 
* [[Moderator_Manual:Files welcome|FILES - Welcome]]
 
* [[Moderator_Manual:Description_Of_Items|FILES - Description of items]]
 
* [[Moderator_Manual:Sob_Stories|FILES - Sob stories]]
 
* [[Moderator_Manual:Too_Hot|FILES - Too hot?  Be nice!]]
 
  
=Sample ADMINS/Notices=
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<!--T:12-->
*[[Moderator_Manual:notices_description|Accuracy in description of items offered]]<BR>
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*'''[[Moderator_Manual:Notices|More Sample ADMINs, Notices and Responses]]'''
*[[Moderator_Manual:notices_landfills|Animals and landfills]]<BR>
 
*[[Christmas Shopping!]]<BR>
 
*[[Freecycle and Tickets, Coupons, etc|Coupons, Tickets, etc]]<BR>
 
*[[Challenge - Craft and Hobby|Craft and Hobby]]<BR>
 
*[[Moderator_Manual:Challenges|Group Challenges]] <BR>
 
*[[Moderator_Manual:notices_crossposting|Crossposting]]<BR>
 
*[[Distribution of Software, CDs, DVDs, et al]]<BR>
 
*[[Holiday Requests]]<BR>
 
*[[How Messages Are Moderated]]<BR>
 
*[[Ideas to generate OFFER postings]]<BR>
 
*[[New Group Announcements]]<BR>
 
*[[No shows]]<BR>
 
*[[Not getting what you Wanted?]]<BR>
 
*[[Phone Numbers and Addresses]]<BR>
 
*[[Purple Octopus]]<BR>
 
*[[Moderator_Manual:Notices_promote|Promote Your Group Challenge!]]<BR>
 
*[[Reduce, Reuse and Recycle]]<BR>
 
*[[Reseller Guidelines]]<BR>
 
*[[Seasonal Notices]]<BR>
 
*[[To Post or Not to Post... That is the Question]]<BR>
 
*[[Traveling Treasure Box]]<BR>
 
*[[Unsubscribe or Farewell]]<BR>
 
*[[Using Received vs. Taken in Subject Lines]]<BR>
 
*[[When Members Solicit Sales in Response to a WANTED Post]]<BR>
 
  
=Sample Responses=
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*[[Moderator_Manual:responses_bouncing|Bouncing Members]]<BR>
 
*[[Moderator_Manual:responses_breeding|Breeder Pets Not Allowed]]<BR>
 
*[[Moderator_Manual:responses_curbside|Curbside Posts/Garage Sales]]<BR>
 
*[[Moderator_Manual:responses_userid|Inappropriate User ID]]<BR>
 
*[[Moderator_Manual:responses_fcmission|Landfill Test]]<BR>
 
*[[Moderator_Manual:responses_location|Location Missing From Subject Line]]<BR>
 
*[[Moderator_Manual:responses_subjectline|Location Missing From Subject Line (A friendly reminder)]]<BR>
 
*[[Moderator_Manual:responses_format|Message Formats]]<BR>
 
*[[Moderator_Manual:responses_petgifts|Pets As Holiday And/Or Seasonal Gifts]]<BR>
 
*[[Moderator_Manual:responses_services|Sales/Services]]<BR>
 
*[[Moderator_Manual:responses_wanted|Too Many Wanted Posts]]<BR>
 
*[[Moderator_Manual:responses_notrade|Why can't we trade, swap, or borrow?]]<BR>
 
*[[Moderator_Manual:responses_wildcat|Wildcat posts]]<BR>
 
  
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<br> {{ModsManualFooter}}

Revision as of 15:57, 13 June 2018

Other languages:
English • ‎español • ‎français • ‎Türkçe

The Moderator Manual provides the required guidelines as well as additional support information for all Freecycle group moderators

New Moderator Orientation

New to moderating? Need a refresher? Check out our New Moderator Orientation page

Getting Immediate Help

  • GOA contacts-There is a Group Outreach and Assistance volunteer for each state/province/region. Moderators can contact the appropriate volunteer for assistance.
  • Moderator Discussion Groups-Join an international discussion group to get in touch with other moderators. Feel free to ask or answer questions, offer suggestions, share with others what's going on in your region. All moderators welcome.
  • Other Contacts-List of all other necessary moderator contacts
  • Volunteering-For those who want to participate a bit more in the Freecycle movement, take a look here for ideas on how you can help.

Required Guidelines & Policies

Moderator Resources

Click here for a variety of resources for moderators, including useful links and how to get help.


Files

In addition to the three required files noted below, we've included a number of optional files for your potential use.

For More Information




Contact Us: Click here for FAQ queries.- Click here for all other queries.


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