Difference between revisions of "Forgot Password - Or Freecycle I.D."

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The first step is to make certain your 'cookies' are not stale. So let's get rid of the old ones and make some new ones.
 
The first step is to make certain your 'cookies' are not stale. So let's get rid of the old ones and make some new ones.
  
You will need to delete the cookies from your computer. I am including a link that tells you how to do this.  
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Here is a link that tells you how to do this.  
  
 
Follow the instructions for the Internet browser that you use.  
 
Follow the instructions for the Internet browser that you use.  
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http://browsers.about.com/od/faq/tp/delete-cookies.htm  
 
http://browsers.about.com/od/faq/tp/delete-cookies.htm  
  
Then..... request another temporary password using this link:  
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Then..... request a temporary password from here: http://my.freecycle.org/
http://my.freecycle.org/forgottenpassword
 
  
 
Scroll down to the portion that states "I'm not sure if I can":
 
Scroll down to the portion that states "I'm not sure if I can":

Revision as of 14:45, 2 October 2012

If you are experiencing technical difficulties (log in or password problems) on the Freecycle site, you have a few options available to you. Here is the web site once again: http://my.freecycle.org/

The first step is to make certain your 'cookies' are not stale. So let's get rid of the old ones and make some new ones.

Here is a link that tells you how to do this.

Follow the instructions for the Internet browser that you use.

http://browsers.about.com/od/faq/tp/delete-cookies.htm

Then..... request a temporary password from here: http://my.freecycle.org/

Scroll down to the portion that states "I'm not sure if I can": Forgotten.png

If you have forgotten your username, click on the first link. If you have forgotten your password, click on the next link.


If none of these work for you, please write to myfreecyclesupport@freecycle.org The Freecycle Administration Team will be happy to assist you.