Moderator Manual:Known tech issues

ModTools issues

File sending

There are multiple known issues with Freecycle.org files.

• The option of sending files to all members of a group has been removed from the modtools menu. Suggested workaround is to send an Admin.

There are sporadic reports of problems with the following:

• File sending from the member menu.
• File sending when rejecting a post. Workaround: copy file text and paste into reject message.
• Automatic files not going out upon joining or leaving.

The cause of the problem may be certain special characters. For best results use plain text files, avoid special characters like ® and test your file before you send it out.

Members

Invitations to join a group

Invitations are not going out to people who are not yet members of Freecycle. The only workaround is to send emails from mod email accounts.

Sorting membership lists

For groups above 10,000 members member sort doesn't work. What this means is if your group approves new members and is over 10,000 members, you will not be able to sort your member list to unmoderate new members. You will have to do a full group unmod periodically.