Difference between revisions of "Moderator Manual:Coronavirus"
From FreecycleFAQ
| [checked revision] | [checked revision] |
Alisonkamat (talk | contribs) (added link) |
Alisonkamat (talk | contribs) (Clarified that this guidance is primarily for moderators in areas under lockdown) |
||
| Line 1: | Line 1: | ||
| − | + | =COVID-19 information for all groups = | |
| + | =For areas under lockdown for COVID-19= | ||
== Change of focus == | == Change of focus == | ||
| − | Freecycle is a global community, and right now our community is under threat from a global pandemic. While we remain committed to reducing waste and keeping items out of the landfill, our main concern is the health and well-being of our members. The Freecycle platform offers an opportunity to refocus our local groups in service of | + | Freecycle is a global community, and right now our community is under threat from a global pandemic. While we remain committed to reducing waste and keeping items out of the landfill, our main concern is the health and well-being of our members. The Freecycle platform offers an opportunity to refocus our local groups in service of communities under lockdown, by: |
*serving as information hubs and help centers for local communities | *serving as information hubs and help centers for local communities | ||
*allowing essential/basic necessities, things that would save a person from a trip to the store | *allowing essential/basic necessities, things that would save a person from a trip to the store | ||
| Line 7: | Line 8: | ||
*disallowing transactions that require person-to-person contact | *disallowing transactions that require person-to-person contact | ||
== Community information == | == Community information == | ||
| − | |||
Following are some examples of crisis info and updates: | Following are some examples of crisis info and updates: | ||
*local testing sites -- WANTED: where can I do a drive-thru virus test? | *local testing sites -- WANTED: where can I do a drive-thru virus test? | ||
| Line 13: | Line 13: | ||
*critical info for your community -- OFFER: info on where new tent hospital is, ADMIN: list of emergency info | *critical info for your community -- OFFER: info on where new tent hospital is, ADMIN: list of emergency info | ||
== Basic necessities == | == Basic necessities == | ||
| − | + | For areas under lockdown, please allow items which are essential/basic necessities, following local and national guidance. All pickups/deliveries should be made following [https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults social distancing guidelines]. | |
*OFFER: we have extra masks and TP (porch pickup) | *OFFER: we have extra masks and TP (porch pickup) | ||
*WANTED: we could use canned soup for our grandmother | *WANTED: we could use canned soup for our grandmother | ||
== Putting your group on Emergency Full Moderation == | == Putting your group on Emergency Full Moderation == | ||
| − | + | If your local situation requires restricting posts to only basic necessities, the first thing you should do is put your group on Emergency Full Moderation. The button for Emergency Full Moderation is on the [[How_To_Use_Mod_Tools#INFO_AND_OPTIONS_PAGE|Info and Options Page]]. Using this button sends every post to moderators for approval. The EFM period normally lasts for 3 days, but this is being extended to 2 weeks for the current crisis. | |
Some moderators may opt to not allow any posts at all for a period of time. We get that, and respect that, and we have your back if that's your choice locally. However, we do feel that by doing a bit more, with *great* care, we may be able to save lives, improve local well being and help to protect the local community. | Some moderators may opt to not allow any posts at all for a period of time. We get that, and respect that, and we have your back if that's your choice locally. However, we do feel that by doing a bit more, with *great* care, we may be able to save lives, improve local well being and help to protect the local community. | ||
| − | + | = For more information = | |
[[COVID-19|Click here for a list of links to national/state information resources]] | [[COVID-19|Click here for a list of links to national/state information resources]] | ||
| − | + | = If you need help = | |
| − | |||
| − | |||
Finally: are you too overwhelmed with other things right now and unable to moderate at all? [[Moderator_Manual:How_to_Contact_Your_GOA|Please reach out to your regional Group Outreach and Assistance volunteer]] and we'll help find someone to fill in temporarily moderating your local group. | Finally: are you too overwhelmed with other things right now and unable to moderate at all? [[Moderator_Manual:How_to_Contact_Your_GOA|Please reach out to your regional Group Outreach and Assistance volunteer]] and we'll help find someone to fill in temporarily moderating your local group. | ||
Revision as of 14:19, 7 June 2020
Contents
COVID-19 information for all groups
For areas under lockdown for COVID-19
Change of focus
Freecycle is a global community, and right now our community is under threat from a global pandemic. While we remain committed to reducing waste and keeping items out of the landfill, our main concern is the health and well-being of our members. The Freecycle platform offers an opportunity to refocus our local groups in service of communities under lockdown, by:
- serving as information hubs and help centers for local communities
- allowing essential/basic necessities, things that would save a person from a trip to the store
- disallowing nonessential items
- disallowing transactions that require person-to-person contact
Community information
Following are some examples of crisis info and updates:
- local testing sites -- WANTED: where can I do a drive-thru virus test?
- shopping restrictions
- critical info for your community -- OFFER: info on where new tent hospital is, ADMIN: list of emergency info
Basic necessities
For areas under lockdown, please allow items which are essential/basic necessities, following local and national guidance. All pickups/deliveries should be made following social distancing guidelines.
- OFFER: we have extra masks and TP (porch pickup)
- WANTED: we could use canned soup for our grandmother
Putting your group on Emergency Full Moderation
If your local situation requires restricting posts to only basic necessities, the first thing you should do is put your group on Emergency Full Moderation. The button for Emergency Full Moderation is on the Info and Options Page. Using this button sends every post to moderators for approval. The EFM period normally lasts for 3 days, but this is being extended to 2 weeks for the current crisis.
Some moderators may opt to not allow any posts at all for a period of time. We get that, and respect that, and we have your back if that's your choice locally. However, we do feel that by doing a bit more, with *great* care, we may be able to save lives, improve local well being and help to protect the local community.
For more information
Click here for a list of links to national/state information resources
If you need help
Finally: are you too overwhelmed with other things right now and unable to moderate at all? Please reach out to your regional Group Outreach and Assistance volunteer and we'll help find someone to fill in temporarily moderating your local group.
