Difference between revisions of "Forgot Password - Or Freecycle I.D."
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− | If none of these work for you, [https://freecycle.helpscoutdocs.com/article/149-contact-info here is how to contact us]. The Freecycle | + | If none of these work for you, [https://freecycle.helpscoutdocs.com/article/149-contact-info here is how to contact us]. The Freecycle Support Team will be happy to assist you. |
Revision as of 17:07, 6 December 2018
If you are experiencing technical difficulties (log in or password problems) on the Freecycle site, you have a few options available to you. Here is the web site once again: http://my.freecycle.org/
The first step is to make certain your 'cookies' are not stale. So let's get rid of the old ones and make some new ones.
Here is a link that tells you how to do this.
Follow the instructions for the Internet browser that you use.
http://browsers.about.com/od/faq/tp/delete-cookies.htm
Then..... request a temporary password from here: http://my.freecycle.org/
Scroll down to the portion that states "I'm not sure if I can":
If you have forgotten your username, click on the first link. If you have forgotten your password, click on the next link.
If none of these work for you, here is how to contact us. The Freecycle Support Team will be happy to assist you.