MFModFAQ:Appendix

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Appendix

MF Mod FAQ:   [Basic Rules] - Main Page - Appendix



Tips for Using Freecycle.org

To post an OFFER or WANTED

Via The Web

  • Login to my.freecycle.org, and click on the "My Posts" tab. Click "Make a new post" and use the drop down menu to choose either OFFER or WANTED.
  • Fill in a brief description and click "Make this Post" to post your message (please note, if your membership is moderated, you will need to wait for moderator approval before your message is posted).

Via eMail

  • The email address for posting messages is: (group name)@groups.freecycle.org . This email address is also noted at the bottom of the "Post" page, fyi.
  • Please be sure to use the correct posting format and brackets in the subject line of your email. Example: OFFER: couch (Main St. & Broadway).

To send a TAKEN/RECEIVED message

My.Freecycle was designed so that when a TAKEN message is sent to the board, the original OFFER is automatically removed from the board. This way, members can visit the site and quickly see what OFFERs and WANTEDs are open without having to search through the board for a TAKEN message. Members may also choose to view all posts, including Takens/Receiveds by clicking on "view all posts" at the bottom of the Posts page in your local group.
If you have an open OFFER or WANTED on the board, and need to mark it as TAKEN or RECEIVED:

Login to your Freecycle account at my.freecycle.org with your user ID and password. Click on My Freecycle. and then on "My Posts". You will see your open posts with a manage button. Click on the manage button and follow the prompts to close the post.

The choices for each post: Mark as TAKEN/RECEIVED or Remove from My Freecycle.

Choose "Mark as Taken" (Or received if it is a Wanted).

You will be brought to a new screen that has a default Taken message. You can edit this message if you choose. If you do not, simply click "Send Taken/Received message".

Your OFFER/WANTED will then be removed from the board. Those who choose to receive emails will also receive an email notification with your Taken message.

If you would like to just close the post without sending email notice to those who get notices, you can elect to use the :"Cancel the post and remove from MyFreecycle" button.

To change your email preferences:

Login to your local Freecycle.org group, click on the "My Groups" tab.

Click the settings button for the group you are interested in changing, from the drop down menu.

Select the email delivery option that best suits your needs and be sure to click the SAVE settings button when you are finished to SAVE your new settings. The options are: to receive all postings via email, digest, or to stop receiving post emails (Please note, if you choose to receive no emails, you will still receive special notices from the moderator).

To change your password, email address, or to delete your account

Login to your local Freecycle.org group page, click on My Freecycle, and then on the "My Info" tab. Click on the appropriate button and make the changes. Remember to click on the prompt to save your changes.

Example eMails

Message to send to Pending Members

Hello, and thank you for your interest in our Freecycle.org (R) Group!

We have some VERY exciting news! Soon, our Freecycle.org (R) Group will be moving from the Yahoo Groups system to the new group directly on the Freecycle.org website! Please visit http://my.freecycle.org to sign up and begin posting.

What does this mean for you?

The new site has a message maker capability that will allow you to more easily post to the group, as well as to then track the responses to the same. This allows more posts to go through to the group without being rejected or edited while enabling you to quickly see who is responding to your posts or to close a post, etc

What do you need to do?

First you will need to sign-up on the new website at http://my.freecycle.org.
To Join My.Freecycle (The global Freecycle.org site)
 

Go to http://my.freecycle.org and click on the sign up form link in the center of the page.
    
On the next page, enter the User ID of your choice, if you belong to other Yahoo Freecycle.org groups, it is best to use your regular Yahoo User ID for clarity sake on My.Freecycle so that you are one in the same on the Yahoo Platform or the Freecycle.org Platform.
    
Enter a valid email address on the next line
    
Choose a password that you can easily remember
    
Confirm the password that you have chosen
Type the two re-captcha words
    
Tick the Terms of Service box on the right
Click the green Sign Up button at center bottom.

 
To Join your local Group (Your little corner)
Click the 'My Groups' Tab, type in the name of the group you wish to join.

Click on 'Find Group'.
    
When the groupname appears, click on 'Join this group' on the far right.
If the group is set to approve new members you will not be automatically added until the Moderators approve you. Once you are added to the group, it will appear in the drop-down list under the 'My Groups' link at the top right.

We hope that you enjoy the new website and the options available to you there. If you have any questions or need help with this, please do not hesitate to contact the volunteer moderators. Please click on the 'My Groups' tab at the top of the page. You will then see a 'Contact the ModTeam' option which will open up a form for you to type in your message.

Welcome to Freecycle.org(R)! Thanks for caring enough to join our gifting and reuse community.

Unsubscribe Message

Dear Freecycle.org(R) Alumnus,

You have unsubscribed from the Freecycle.org Yahoo! Group. If you are also a member at our new site, located at my.freecycle.org, this will not affect your on-site Freecycle.org membership.

To unsubscribe from the Freecycle.org live group, please visit http://my.freecycle.org
Login with your username and password and click the "My Groups" tab.

From there, click on the "settings" button for the group, then click on the Leave this group button. This will unsubscribe you from the local group.

If you wish to leave Freecycle.org completely, please continue to remove all the local groups under your My Groups tab until you are a member of "zero" groups, then click on the MyInfo tab and then click on delete account to remove your Freecycle.org account membership.

Thanks for having helped to make The Freecycle.org Network the special organization that it is!

ADMIN to let members know the group is moving on-site to Freecycle.org (Choice 1 of 2)

Hello Freecycle.org(R) Members

We have some VERY exciting news! Soon, our Freecycle.org Group will be moving from the Yahoo Groups system to the new Freecycle.org website!

What does this mean for you?

The new site has a message maker capability that will allow you to post to the group easier and allows less room for error. This allows more posts to go through to the group without being rejected or edited.

What do you need to do?

First you will need to sign-up on the new website at http://my.freecycle.org.
To Join My.Freecycle (The global Freecycle.org site)
 
Go to http://my.freecycle.org and click on the sign up form link in the center of the page.
On the next page, enter the User ID of your choice, if you belong to other Yahoo Freecycle.org groups, it is best to use your regular Yahoo User ID for clarity sake on My.Freecycle so that you are one in the same on the Yahoo Platform or the Freecycle.org Platform.

Enter a valid email address on the next line
Choose a password that you can easily remember
Confirm the password that you have chosen
Type the two re-captcha words
Tick the Terms of Service box on the right
Click the green Sign Up button at center bottom.
 
To Join your local Group (Your little corner)
Click the 'My Groups' Tab, type in the name of the group you wish to join. Click on 'Find Group'.
When the groupname appears, click on 'Join this group' on the far right.

If the group is set to approve new members you will not be automatically added until the Moderators approve you. Once you are added to the group, it will appear in the drop-down list under the 'My Groups' link at the top right.


PLEASE NOTE: It is very important that you sign up at the new website as soon as possible to continue being a member of this group. Soon this Yahoo Group will no longer be available for members to use. You can, however, begin using the new website right away to post messages. Once we fully move to My.Freecycle, you will be able to view member's postings and use all the site functions.

PLEASE ALSO NOTE: All new members are set up to receive No Emails upon joining. If you prefer to receive Individual Emails you can change this setting by:

Clicking on the 'My Groups' link at the top
Click on the settings button for the group
From the drop-down box select the email delivery that suits your needs
Click the SAVE settings button
(If you decide to stay on No Emails you can read all of the posts on the group itself by clicking the All Posts tab.)


We hope that you enjoy the new website and the options available to you there. If you have any questions or need help with this, please do not hesitate to contact the volunteer moderators. Please click on the 'My Groups' tab at the top of the page. You will then see a 'Contact the ModTeam' option which will open up a form for you to type in your message.

Thank you for your help with this as well as your generosity to the group!

Best regards,

Your Freecycle.org Moderation Team 

ADMIN to let members know the group is moving on-site to Freecycle.org(R) (Choice 2 of 2)

Hi Everyone!

We have some VERY exciting news! On (date), our Freecycle.org Group will be moving from the Yahoo Groups system to the new Freecycle.org website!

What does this mean for you?

The new site has a message maker capability that will allow you to post to the group easier and allows less room for error. This means that more posts to go through to the group without being rejected or edited.

What do you need to do now?

To Join My.Freecycle (The global Freecycle.org site)
 
Go to http://my.freecycle.org and click on the sign up form link in the center of the page.
On the next page, enter the User ID of your choice, if you belong to other Yahoo Freecycle.org groups, it is best to use your regular Yahoo User ID for clarity sake on My.Freecycle so that you are one in the same on the Yahoo Platform or the My.Freecycle Platform.
Enter a valid email address on the next line
Choose a password that you can easily remember
Confirm the password that you have chosen
Type the two re-captcha words
Tick the Terms of Service box on the right
Click the green Sign Up button at center bottom.
 
To Join your local Group (Your little corner)
Click the 'My Groups' Tab, type in the name of the group you wish to join. Click on 'Find Group'.
When the groupname appears, click on 'Join this group' on the far right.
If the group is set to approve new members you will not be automatically added until the Moderators approve you. Once you are added to the group, it will appear in the drop-down list under the 'My Groups' link at the top right.
 

Thank you for your help with this as well as your generosity to the group!

Best regards,

The XXX Moderation Team

ADMIN after going live on Freecycle.org

Hello Freecycle.org(R) Members

The Big Day is here! OUR Freecycle.org Group is now live on the Freecycle.org website!

You are now able to view postings on the new website, as well as post OFFERs and WANTEDs. The Yahoo Group is now closed for posting.

What does this mean for you?

The new site has a message maker capability that will allow you to post to the group easier and allows less room for error. This allows more posts to go through to the group without being rejected or edited.

What do you need to do?

To Join My.Freecycle (The global Freecycle.org site)
 
Go to http://my.freecycle.org and click on the sign up form link in the center of the page.

On the next page, enter the User ID of your choice, if you belong to other Yahoo Freecycle.org(R) groups, it is best to use your regular Yahoo User ID for clarity sake on My.Freecycle so that you are one in the same on the Yahoo platform or the Freecycle.org platform.

Enter a valid email address on the next line

Choose a password that you can easily remember

Confirm the password that you have chosen

Type the two re-captcha words

Tick the Terms of Service box on the right

Click the green Sign Up button at center bottom.
 
To Join your local Group (Your little corner)
Click the 'My Groups' Tab, type in the name of the group you wish to join. Click on 'Find Group'.

When the groupname appears, click on 'Join this group' on the far right.

If the group is set to approve new members you will not be automatically added until the Moderators approve you. Once you are added to the group, it will appear in the drop-down list under the 'My Groups' link at the top right.


PLEASE NOTE: It is very important that you sign up at the new website as soon as possible to continue being a member of this group.

PLEASE ALSO NOTE: All new members are set up to receive no emails upon joining. If you prefer to receive individual emails you can change this setting by:

Clicking on the 'My Groups' link at the top

Click on the settings button for the group

From the drop-down box select the email delivery that suits your needs

Click the SAVE settings button
(If you decide to stay on No Emails you can read all of the posts on the group itself by clicking the All Posts tab.)


We hope that you enjoy the new website and the options available to you there. If you have any questions or need help with this, please do not hesitate to contact the volunteer moderators. Please click on the 'My Groups' tab at the top of the page. You will then see a 'Contact the ModTeam' option which will open up a form for you to type in your message.

Thank you for your help with this as well as your generosity to the group!

Best regards,

Your Freecycle.org Moderation Team

User's Guide to My Freecycle - Answers to Frequently Asked Questions

Login and Password Questions
How Do I Sign Up for MF?

Dear (Group Name) Member,

Thank you for your email. To Join My.Freecycle (The global Freecycle.org(R) site)
 

  1. Go to http://my.freecycle.org and click on the sign up form link in the center of the page.
  2. On the next page, enter the User ID of your choice, if you belong to other Yahoo Freecycle.org groups, it is best to use your regular Yahoo User ID for clarity sake on My.Freecycle so that you are one in the same on the Yahoo Platform or the My.Freecycle Platform.
  3. Enter a valid email address on the next line
  4. Choose a password that you can easily remember
  5. Confirm the password that you have chosen
  6. Type the two re-captcha words
  7. Tick the Terms of Service box on the right
  8. Click the green Sign Up button at center bottom.

 
To Join your local Group (Your little corner)

  1. Click the 'My Groups' Tab, type in the name of the group you wish to join. Click on 'Find Group'.
  2. When the groupname appears, click on 'Join this group' on the far right.
  3. If the group is set to approve new members you will not be automatically added until the Moderators approve you. Once you are added to the group, it will appear in the drop-down list under the 'My Groups' link at the top right.

 

If you encounter any difficulties, please email the moderators at: xxx@mod.freecycle.org

Thank you,

Help! I Signed Up for MF but Now I Can't Login?

Dear (Group Name) Member,

Thank you for your email. First, verify you entered your temporary password exactly as shown, as the characters are case sensitive.

If you are still not able to log in, I would suggest that you reset your password and then log in with the new password. To reset your password, go here: http://my.freecycle.org/forgottenpassword

The new temporary password will be sent to your email. Enter your username and your new (temporary) password here: http://my.freecycle.org/login Click on the login button.

Reminder: Be sure to enter your password exactly as it was emailed to you, as the characters are case sensitive.

On the next page you will be prompted to change the temporary password to one that you can easily remember. Enter the password again to confirm accuracy and then click the SAVE PASSWORD button. Please remain on that page until you get a notice on screen that the Password has been saved.

If you encounter any difficulties, please write back and let us know.

Thank you,

Help! I Signed Up for MF but I Didn't Receive a Password!

Dear (Group Name) Member,

Thank you for your email. First, be sure to check your Spam folder to ensure that the email did not land there. If you still are unable to locate the email, I suggest you reset your password and log in with the new (temporary) password.

To reset your password, go here:
http://my.freecycle.org/forgottenpassword

The new (temporary) password will be sent to your email. Enter your username and your new (temporary) password here:
http://my.freecycle.org/login

Be sure to enter the temporary password exactly as it was emailed to you as the characters are case sensitive.

Click the LOGIN button.

On the next page you will be prompted to change the temporary password to one that you can easily remember.

Enter the password again to confirm accuracy and then click the SAVE PASSWORD button.

Please remain on that page until you get a notice on screen that the Password has been saved.

Note: The temporary password is not only case sensitive, but it is also time sensitive so it must be used within 24 hours, and it is disposable; meaning once you use it, it is not to be used a second time. Please be sure that if you have ordered more than one temporary password, that you are using the latest one sent to you.

If you encounter any difficulties, please write back and let us know.

Thank you,

Help! I Signed up for MF, but I Received an Email from Yahoo that I am already a Member of the Group! What is going on??

Dear (Group Name) Member,

Thank you for your email. Please disregard this email. When you join a My.Freecycle(R) group that is still tied to Yahoo Groups it automatically sends an email to Yahoo Groups to subscribe you there as well. Since you are already a member on Yahoo, this is their way of letting you know that you do not have to rejoin.

You can verify that your signup was successful by visiting: http://my.freecycle.org and entering your username and password to log in. From there, you can add (Group Name) to your groups by clicking on the "My Groups" tab.

To Join your local Group (Your little corner)

  1. Click the 'My Groups' Tab, type in the name of the group you wish to join. Click on 'Find Group'.
  2. When the groupname appears, click on 'Join this group' on the far right.
  3. If the group is set to approve new members you will not be automatically added until the Moderators approve you. Once you are added to the group, it will appear in the drop-down list under the 'My Groups' link at the top right.



If you encounter any difficulties, please email us with your username and email address and we can verify that your signup to (Group name) was successful.

Thank you,

Email Questions

Help! I Signed Up for MF, but I'm Not Receiving Any Emails!


Dear (Group Name) Member,

Thank you for your email. When signing up for My.Freecycle(R), the default setting is to not receive emails (ie. visit the site to post and to view postings). If you'd like to receive emails, you can change your email preferences with just a few easy steps.

Please visit http://my.freecycle.org and login with your username and password.

Click on the "My Groups" tab.

You will see your groups on the left. Click the settings button to view a drop down menu to see the available email delivery options. Choose the email delivery option that best fits your needs from the drop

You should start receiving emails shortly thereafter.

I hope this helps. If you encounter any difficulties, please write back and let us know.

Thank you,

How Do I Change My Email Preferences on MF?

Dear (Group Name) Member,

Thank you for your email. To change your email preferences, please visit http://my.freecycle.org and login with your username and password.

Click on the "My Groups" tab.

You will see your groups on the left and a settings button.

Click on the setting button and select from the drop down box the email delivery of your choice.

Once you have chosen your desired email delivery, be sure to click the SAVE settings button to SAVE your changes.

The options are: to receive all emails, daily digest, or to stop receiving post emails.

Please note, if you choose to receive no emails, you will still receive special notices from the moderators.

I hope this helps. If you encounter any difficulties, please write back and let us know.

Thank you,

Help! I Am Not a Member of Freecycle.org(R), but I Just Started Receiving All of these Emails!

Hello,

Thank you for your email. On mm/dd/yy, your email address was signed up at http://my.freecycle.org under the username: xxxx. The new site went live on mm/dd/10, which is probably why you have suddenly started receiving emails.

For your convenience, I have removed your email address from our group, so you should stop receiving receiving emails from our Freecycle.org group. Please allow the system 24-48 hours to confirm your removal. If you are still receiving emails after that time, please email us back and let us know.

If you decide in the future that you'd like to join the (Group name) Freecycle.org group, please visit http://my.freecycle.org and log in.
If you do not remember your login information, using the forgotten user ID/forgotten password buttons, you can follow the prompts to get your information sent to you.

To Join your local Group (Your little corner)

  1. Click the 'My Groups' Tab, type in the name of the group you wish to join. Click on 'Find Group'.
  2. When the groupname appears, click on 'Join this group' on the far right.
  3. If the group is set to approve new members you will not be automatically added until the Moderators approve you. Once you are added to the group, it will appear in the drop-down list under the 'My Groups' link at the top right.

 
I hope this helps and I apologize for any inconvenience.

Please feel free to email the moderators at: xxx@mod.freecycle.org if you have further questions.

Thank you,

My Emails are not going to the Right Email Address!

Dear (Group Name) Member,

Thank you for your email. To change your email address, please log in to http://my.freecycle.org .

Click the green box, "Change My Freecycle.org email address". Enter your new email address and click "Save new email address".

Please allow 24-48 for the system to confirm any changes.

If you encounter any difficulties, please email back and let us know.

Thank you,

Posting Queries
I Signed Up for MF, but I Can't Post to the Group!


Dear (Group Name) Member,

Thank you for your email. I would suggest logging into my.freecyle.org and then making sure you have (Group Name ) added to your groups.

To do this, click on the "My Groups" tab. Type "Group Name" into the search area. When (Group Name) comes up, click on "Join this Group".

Once you have added (Group Name), you are now ready to post! Click on the "My Posts" tab to start posting.

Please let us know if you encounter any difficulties.

Thank you,

Can I Still Post via Email or Do I Have to Visit the Site to Post?

Dear (Group Name) Member,

You can post to the group either by sending an email or by visiting http://my.freecycle.org .

To post via email, please send an email to (group name)@groups.freecycle.org

Please be sure to use the correct subject heading when emailing your post. This is how your post should look:
Keyword: Item (Location)
Example:
WANTED: Toaster oven (Downtown)

If you encounter any difficulties, please write back and let us know.

Thank you,

How do I Mark an Item as TAKEN?

Dear (Group Name) Member,

Thank you for your email. To mark your OFFER as TAKEN, please login to http://my.freecyle.org and click on "My Posts".

You will see your open OFFERs there. There will be an option to click, "Mark as TAKEN".

A fter you click this, a TAKEN email will be sent to those who choose to receive emails.If you encounter any difficulties, please write back and let me know.



Thank you,


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